Posted June 24, 2022The Ritz-Carlton, Half Moon Bay
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Situated 23 miles southwest of the San Francisco International Airport, The Ritz-Carlton, Half Moon Bay provides a magnificent backdrop for the perfect vacation along the Northern California coast. Whether you’re roasting marshmallows and making s’mores in your own terrace fire pit or relaxing on the bluff after a rejuvenating spa treatment, our resort offers a stunning destination for your next luxury getaway. Delight in delectable, innovative cuisine in our ocean-view restaurants, tee off on two championship golf courses or explore miles of walking trails in one of the most romantic settings in Northern California. Let The Ritz-Carlton, Half Moon Bay invite temptation at every turn. Discover the perfect destination for your next vacation getaway, where you can unwind in luxurious accommodations, replenish mind, body and spirit in our soothing spa, or seek sublime solitude. Book your reservations at this exclusive Northern California address today for a classic coastal resort experience. The Ritz-Carlton, Half Moon Bay is a Tier 3 property in The Ritz-Carlton Rewards.