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Dining Room Attendant

Posted July 24, 2022

The Envoy Hotel, Autograph Collection
Boston, MA
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About This Job

Overview

Opportunity: Dining Room Attendant/ Bus Help

Clear and reset tables and assist the food servers in their duties while providing courteous, professional and efficient service to the guests.

Essential Job Functions

  • Promptly, courteously and warmly greet guests while serving water, calling them by name whenever possible.
  • Promptly and courteously pour coffee and non-alcoholic beverages when requested, and provide bread service when and where appropriate.
  • Accurately set-up tables before opening, according to prescribed hotel requirements and layout.
  • Stock and maintain service stations with the proper supplies before, during and after each shift.
  • Promptly and quietly clear and reset used tables. Remove dirty stock to dish area and breakdown trays. Take soiled linen to the Housekeeping Department for laundering.
  • Promptly assist servers in the delivery of order and pre-busing tables.
  • Accurately and timely set up and breakdown daily buffet and Sunday Brunch, according to the hotel requirements and layout.
  • Set up and refill coffee-to-go station in the lobby and keep it replenished, as needed. Keep area picked up and clean.
  • Make sure floor surfaces are free of debris during and after each shift.
  • Assist in the general cleaning and maintenance of the restaurant.
  • Declare tips according to the IRS standards.

Managerial Functions

  • Promptly and courteously escort customers to their seats. Promptly and courteously fill any requests; highchair, booster seats, etc.
  • Present menus in a friendly manner.
  • Assist or work in Room Service as business needs dictate.

Work Environment and Context

  • Able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.
  • Stand and walk for varying lengths of time, often long periods.
  • Efficiently and quickly carry trays, set and clear tables, and carry table utensils.
  • Lift and carry heavy objects of approximately thirty (30) pounds (i.e., dish racks, full cleaning trays, etc).
  • Frequently perform repetitive duties.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

The Envoy Hotel, Autograph Collection

70 Sleeper Street
Boston, MA 02210

(617) 338-3030

136 Room Hotel

www.marriott.com

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Our Hotel

A pioneer in the newly emerging Innovation District, the 136 room, AAA Four-Diamond rated Envoy Hotel’s bold interiors and easy style are set in contrast to the city’s New England traditions, yet right at home in its wunderkind neighborhood. Rooms and suites are oriented to the water, and have a quintessentially urban view, providing a uniquely efficient and comfortable roost with carefully considered custom details, bits of surprise and pops of color. Outlook Kitchen aims to serve neighbors and guests alike—an instant favorite as much for its local fare as for its water-view vantage point and well-hewn cocktail culture. Six floors up, the scene and the smooth interface at the Lookout Rooftop is both stunning and chill, a beacon for the new frontier.