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Assistant Operations Manager - Rooms Division (Housekeeping)

Posted June 27, 2022

Hyatt Regency Coral Gables
Coral Gables, FL
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  
The Assistant Operations Manager - Rooms Division (Housekeeping) is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager - Rooms Division (Housekeeping) will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Housekeeping and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. 
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity.  This is the Hyatt Touch.

Requirements

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills. (Bilingual Spanish preferred)
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 2-3 years of progressive hotel Rooms Management experience
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
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About this Employer

Hyatt Regency Coral Gables

50 Alhambra Plaza
Coral Gables, FL 33134

(305) 441-1234

250 Room Hotel

coralgables.hyatt.com

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Depart from the ordinary to Hyatt Regency Coral Gables, a Mediterranean style Miami luxury hotel, modeled after the Alhambra Palace in Spain. Our AAA Four Diamond hotel in Coral Gables exudes grace and elegance while offering supreme hospitality and excellent amenities to help make your stay in Miami, Florida a success. The two-story marble lobby is accentuated with antique candle chandeliers, floral arrangements, arched hallways, stone-and-tile stairs, and Spanish-style windows for an added sophistication. Relax by the pool with a fresh Mojito or enjoy local flavors at Two Sisters, our award winning fine-dining restaurant or perk up your day at Perks Coffee Bar. Our meeting and event facilities include 14,000 square-feet of space perfect for Miami business trips or special occasions.

Situated in the “Beverly Hills of Miami” just two blocks from Coral Gable’s Miracle Mile shopping, dining and entertainment area, Hyatt Regency Coral Gables is minutes from South Beach, downtown Miami, Coconut Grove, the Coral Gables business district, and is only four miles from Miami International Airport. This four-block district includes over 40 eateries, four theaters, art galleries and more than 170 shops for a shopper’s paradise. Beautiful beaches and green fairways are steps away for that perfect getaway whether visiting for business or pleasure. Our attentive staff and thoughtful amenities in our Coral Gables luxury hotel, set us apart from all the rest.

View our Hyatt Destinations Miami city guide for insider information on local culture, restaurants, shopping, events and more.