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Night Auditor/Guest Service Representative

Posted June 27, 2022

SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale
Burr Ridge, IL
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About This Job

Job Duties And Responsibilities

  • Audits the daily guest ledger
  • Handles all end-of-day accounting functions including posting daily room rates and room tax
  • Ensures accuracy of all charges to guest folios
  • Averages sum of revenues of all accounts receivable from food, room and other departments
  • Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
  • Make cash drops in accordance with proper cash handling procedures
  • Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
  • Monitors hotel security camera system
  • Ensures that lobby is well-maintained, properly lit and with music at proper volume
  • Work nights, weekends, and holidays as needed
  • Other duties as assigned

Education And Experience

  • Minimum of 1 year in Accounting or Night Auditor role
  • Knowledge of PMS
  • High School Diploma/GED

Knowledge, Skills And Abilities

  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Basic accounting/math skills
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About this Employer

SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale

15W90 North Frontage Road
Burr Ridge, IL 60527

(630) 323-7530

128 Room All Suite

www.marriott.com

Our Hotel

Whether a business trip or a weekend getaway, SpringHill Suites by Marriott® in Burr Ridge, promises a refreshingly unexpected stay we know you’ll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour Market. Our Market is stocked with just what you crave including tasty snacks, premium wines and local craft beer. And our delicious breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including freshly made waffles and flaky croissants.