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Sales & Events Manager

Employee Housing; Health insurance; Paid Time Off; 401k; Travel Discounts and much more!

Posted April 29, 2022

Residence Inn Big Sky/The Wilson Hotel
Big Sky, MT
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Do you love the great outdoors? Are you interested in being part of a professional, hospitality-oriented, fun and friendly team? Are fresh air and beautiful vistas something you crave? If all this sounds appealing, we urge you to consider becoming a member of our team at The Wilson Hotel in Big Sky,


$65,000 - $70,000

About This Job


Job Description: Develop and foster business through direct sales. Source and develop potential accounts; update and maintain all forms of account files. Assist the Director of Sales to achieve the highest possible occupancy rate and average daily rate. Execution of all events along with the Sales Coordinator at The Wilson Hotel and sister property, Buck's T-4 Lodge & Restaurant.



  • Qualify leads and prospects gained from cold calls, sales blitzes, National Sales Office and other sources.
  • Cultivate lead sources. Network with fellow Account Managers on leads. Distribute leads to sales managers in other Urgo managed hotels, when appropriate.
  • Qualify in-house guests by attending hospitality hours, property breakfasts, property social events, etc.
  • Complete weekly sales reports. Submit to Director of Sales.
  • Establish and maintain close contacts with top accounts and target accounts, through phone calls, tours, appointments, correspondence and entertainment. Assess their current and future needs. Network with prospects to uncover other decision-makers.
  • Communicate to and coordinate with other hotel departments and personnel all sales information necessary for professional execution of commitments.
  • Maintain accurate sales files and trace system on top accounts and target accounts.
  • Perform sales tasks and goals as outlined in the marketing plan.
  • Attend and participate in weekly sales meetings, training seminars, and other meetings as requested by the Director of Sales.
  • Maintain good rapport with clients. Work closely with other departments to coordinate details, special requests and VIP packages.
  • Develop and maintain rapport with competitor hotels, City Convention and Visitors Bureau, Chamber of Commerce, lead sources and clients.
  • Participate in community activities, employee functions, and guest events.
  • Plan and execute all meetings, events and social functions that are contracted at the hotel


  • Desire and ability to perform direct outside sales.
  • Excellent verbal and written skills.
  • Able to use advanced computer systems (client tracking, inventory control, forecasting tools).
  • Goal-oriented and creative personality.


  • Ability to work as a team player with all levels of hotel staff.
  • Be readily available & approachable for all team members.
  • Extend professionalism and courtesy to team members at all times.
  • Celebrate and foster decisions that result in successes as well as failures.


  • Be readily available/ approachable for all guests.
  • Accommodate guest special requests.
  • Answer guest questions regarding local area facilities and services.
  • Take proactive approaches when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.


In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
  • Participate in Manager on Duty coverage program requiring weekend stay-over.
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About this Employer

Residence Inn Big Sky/The Wilson Hotel

145 Town Center Avenue
Big Sky, MT 59716

(406) 995-9000

129 Room Extended Stay

Get ready to explore all that Big Sky has to offer!

Our new build hotel features 129-suites (studio, one-bedroom, and two-bedroom), 2,500 sq ft of state of the art meeting and event space, a lobby bar, a fitness center, and an outdoor swimming pool. Located at 145 Town Center Avenue, the hotel is named after nearby Wilson Peak, and the design of the hotel takes inspiration from the historic architecture found throughout Montana.   

Whether travelers are with us for a few days, a few weeks, or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for someone's favorite cuisine. Complimentary grocery delivery service to fill the room's refrigerator and satisfy cravings. We offer a free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening the body and soul. At Residence Inn, we'll make sure our guests thrive during their stay.

Enjoy our Big Sky mountain retreat, centrally located in the heart of the community and a short driving distance to some of Montana’s most fascinating sites. In close walking distance experience one of a kind restaurants, nightlife, seasonal concerts/events and local favorite hiking trails. In addition, The Wilson is only 10 minutes away from Big Sky Ski Resort!