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Spa desk clerk

Posted April 29, 2022

Topnotch Resort
Stowe, VT
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About This Job

Responsible for exemplary guest service in spa reservations, providing spa and resort and information, tours of the spa, pool and fitness facility and spa guest check in and out procedures.

  1. Spa Reservations.

  2. Guest Check in and POS

  3. Assist in the coordination of all spa departments to ensure a seamless guest spa experience.

  4. Be knowledgeable in all aspects of Club Topnotch Memberships and what they entail.

  5. Assist in Retail Sales

  6. Assist in maintaining the juice bar, lounge and pool areas

  7. Liaise with all resort departments to ensure a heightened guest experience and that the physical standards of the spa facility are, maintained

Nonessential Skills And Experience

Perform other duties as assigned by management

  1. Previous customer service experience a must.
  2. Excellent communication and organizational skills
  1. Proven track record resolving guest problems and expediting solutions
  2. Must read, write and speak the English language.
  3. Ability to maintain a calm, unhurried demeanor.
  1. Flexible work schedule

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Topnotch Resort

4000 Mountain Road
Stowe, VT 05672

(802) 253-8585

115 Room Resort

www.topnotchresort.com

Managed By

Our Resort

A majestic mountainside destination in Stowe, Vermont that blends the gracious charm of a ski lodge with the luxurious amenities of a world-class resort. This is Topnotch. Much like a countryside auberge, you’ll find an intimate and serene escape at our New England luxury resort – one that brings nature seamlessly into the conversation. And inspires conviviality at every turn. With only 68 rooms and 23 luxurious resort homes, and many to welcome few, our Vermont country retreat offers an unyielding focus on the hotel experience and on characteristics that separate the extraordinary from the ordinary.

Surrounded by a 120-acre wooded estate in Stowe, Vermont, our personality is defined by the close company we keep with the mountains. And by the many invitations this environment extends. Here, you can do anything (well, nearly anything) you want. Cross-country and downhill skiing (we’re two miles from Mt. Mansfield). Golfing, horseback riding and sleigh rides, hiking, biking. Or escape to your balcony with a good book – or a chaise by our indoor and outdoor pools – and drink in the sights, the air, the moment.

Our Topnotch Spa is considered one of the world’s top resort spas by Spa Finder, Condé Nast Traveler and Travel + Leisure. And is committed to creating bliss. Tennis? With six outdoor and four indoor courts, as well as a USPTA-certified international staff, our Tennis Center is ranked one of the Top Ten U.S. Tennis Resorts. Close by, one of the most beguiling of New England towns, Stowe, Vermont, offers a legendary mix of shops, culture, cafés and hospitality.