Search 31,161 current hospitality jobs

Operations Manager (Rooms Division)

Posted June 9, 2022

New York Hilton Midtown
New York, NY
Save this job

About This Job

Description

Hilton New York Midtown It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets and travel in and around the city. 

It's a fantastic time to join Hilton! Great Place to Work and Fortune named Hilton the #1 Best Big Companies to work for in 2021! Be a part of our reopening team at the Hilton Midtown as Operations Manager – Rooms Division! 

This role manages Front Office and Housekeeping operations to ensure profitability, control costs and quality standards and result in total guest satisfaction. Provides leadership, organization, instruction and guidance to Front Office and Housekeeping staff, ensuring quality service is provided. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Ensures completion of daily objectives while maintaining Hilton's Brand Standards of cleanliness and guest satisfaction.

Requirements

About Us

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
Save this job

About this Employer

New York Hilton Midtown

1335 Avenue of the Americas
New York, NY 10019-6012

(212) 586-7000

2,086 Room Hotel

www3.hilton.com

Follow us:

Managed By

At A Glance

It's all about location in NYC and New York Hilton Midtown Hotel places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA and Broadway. Stop by the theatre and transportation desk for tips, tickets and travel in and around the city.

  • Easy cab ride from area airports (LaGuardia, JFK and Newark) to Hilton New York Midtown
  • NYC hotel close to Grand Central Station, Penn Station and Port Authority 
  • Several on-site restaurants and bars with options for breakfast, lunch and dinner 
  • 8,000 sq. ft. fitness center with strength, cardio and resistance equipment and a Kinesis wall
  • Multi-lingual staff ready to cater to your every need
  • This midtown NYC hotel near MoMa is walking distance to Rockefeller Plaza, Times Square and more