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In Room Dining Server

Posted June 28, 2022

The Westin Tempe
Tempe, AZ
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About This Job

Are you a server looking to provide exceptional guest service at one of the newest hotels in Tempe? You have come to the right place!

Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being.

In room dining servers are responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.

What will you be doing?

  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  • Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.  Report all communication to immediate shift supervisor.
  • Perform all cash handling responsibilities in accordance with company policies and procedures.

What experience do you need?

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule.
  • Ability to transport large trays weighing up to 30lbs.

Why do you want to work here?

  • Competitive pay 
  • Great associate benefits including health insurance for both full time and part time employees
  • Upbeat and positive work environment
  • Career growth opportunities
  • Hotel discounts 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Tempe

11 East Seventh Street
Tempe, AZ 85281

290 Room Hotel

www.marriott.com

Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being. Retreat to a luxury room after a day of shopping on Mill Ave and rejuvenate in our spa-centric bathrooms complete with rainshowers. Sophisticated spaces await at our Tempe hotel with floor to ceiling windows providing breathtaking views of A Mountain. Host your next conference, meeting, wedding or special occasion in our 21,000 sq. ft of versatile event space. For collegiate sports lovers, Arizona State University's Sun Devil Stadium, Desert Financial Arena, and Wells Fargo Arena are just minutes away. Our 24-hour Westin WORKOUT® Fitness Studio features a Peloton bike to help you stay fit. Sample local ingredients at our on-site restaurant or grab coffee to go from our coffee shop. Elevate your experience with a visit to our rooftop lounge and infinity pool, with sweeping views of Tempe where you can sip and savor in style.