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Sommelier

Posted June 18, 2022

Carneros Resort and Spa
Napa, CA
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About This Job

Job Summary

New Hire Sign on Bonus up to $500.00

The Sommelier is responsible for assisting the Beverage Director in administering the sale of beverages in outlet, lounge and banquet functions, as well as teaching and mentoring bartenders, servers, and other associates involved in the sale of alcoholic beverages

The Sommelier is responsible for providing information and knowledge about various wines to our hotel guests as well as preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities

May occasionally require the ability to work outside of regularly scheduled hours

Responsibilities

Qualifications:

Three to six months related experience; or equivalent combination of training and experience

Alcohol Awareness Certification (must comply with State regulations)

Requires the ability to read write and speak the English language

Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics

Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance

Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position

Knowledge of and ability to appropriately interpret and follow policies and procedures

Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly

Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written

Ability to meet the demands of the work schedule to be at work and on time

Responsibilities:

Presents menu answers questions and takes food and beverage orders from guests and/or serving staff

Assisting in training and development of staff, maintaining wine lists.

Working on the floor order taking, selling, servicing and ensuring proper all around service standards

Perform other duties assigned

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About this Employer

Carneros Resort and Spa

4048 Sonoma Highway
Napa, CA 94559

(707) 299-4900

86 Room Resort

www.carnerosresort.com

Welcome

Although there's plenty to do in the Napa Valley Wine Country, many of our guests find that once they're here, they don't want to leave. One of the best Napa Valley resorts, Carneros Resort and Spa makes it easy to settle in and relax, offering everything you need for a self-contained vacation.

ACCOMODATIONS

The Carneros Resort and Spa's design was based on cues from the local countryside - including barns, silos and ranchers' cottages – combined with stylish resort accommodations and modern interiors to capture the region's distinct charm as well as the needs of our sophisticated guests.Our Guests choose from one of our 86 luxurious cottages, 10 perfectly appointed two-bedroom suites or expansive 2 and 3 bedroom homes.

MAGNIFICENT POOLS

Relax at our infinity edge adult pool and hot tub overlooking the rolling hills and vineyards of Carneros or our family pool area with an elevated deck with shade trellis infinity edge lap swimming pool, children’s pool, hot tub and Snack Shack.

THREE FULL-SERVICE RESTAURANTS

Once you've settled in at Carneros Resort and Spa, you may never want to leave. Luckily, you don't have to, with an abundance of Napa Valley dining options located right on the premises.

Our Executive Chef takes full advantage of the finest local, organic, and sustainably raised ingredients. Our culinary garden allows us to pick the freshest ingredients right on our grounds, and we craft our own breads, pastries, and charcuteries. What we don’t make or grow onsite, we try to source within a 150-mile radius of the Resort for the ultimate in flavor and freshness.