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Senior Event Experience Manager

Posted July 5, 2022

New York Hilton Midtown
New York, NY
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About This Job

Description

A Senior Event Experience Manager with Hilton New York Midtown is responsible for the successful execution of written sales agreements for large scale and complex full service meetings, conventions and events generally covering more than 300 cumulative room nights.

Set in Midtown Manhattan, this contemporary convention hotel is a 2-minute walk from The Museum of Modern Art and a 10-minute walk from Times Square. All rooms offer sophisticated decor and custom-designed beds, plus marble bathrooms, flat-screen TVs and WiFi (fee). Executive rooms provide free WiFi and access to the Executive Lounge's free breakfast and evening appetizers. Suites add separate sitting areas. Amenities include a buffet breakfast (surcharge), a modern restaurant and 3 chic bars, including a bar featuring ice sculptures. There's also a sky-lit fitness center, a business center and over 151,000 sq ft of flexible meeting space.

What will I be doing?

Senior Event Experience Manager will be responsible for the successful execution of written sales & catering agreements for large-scale and complex full service meetings, conventions, and events as well as execution of all sized room blocks, catering events, and events as assigned. Maintains liaison between the customer and their representatives and the Hotel by directing each hotel department as to their specific role in the pre-planning and execution on-site. Maximizes revenues and controls expenses through effective negotiation of prices, services, upselling, and accurate forecasting. Responsible for direction of all catered events in partnership with Event Operations staff. Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel/company. 

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

New York Hilton Midtown

1335 Avenue of the Americas
New York, NY 10019-6012

(212) 586-7000

2,086 Room Hotel

www3.hilton.com

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At A Glance

It's all about location in NYC and New York Hilton Midtown Hotel places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA and Broadway. Stop by the theatre and transportation desk for tips, tickets and travel in and around the city.

  • Easy cab ride from area airports (LaGuardia, JFK and Newark) to Hilton New York Midtown
  • NYC hotel close to Grand Central Station, Penn Station and Port Authority 
  • Several on-site restaurants and bars with options for breakfast, lunch and dinner 
  • 8,000 sq. ft. fitness center with strength, cardio and resistance equipment and a Kinesis wall
  • Multi-lingual staff ready to cater to your every need
  • This midtown NYC hotel near MoMa is walking distance to Rockefeller Plaza, Times Square and more