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IT Supervisor

Posted July 2, 2022

DoubleTree by Hilton Resort & Spa Marjan Island
Ras Al Khaimah, United Arab Emirates
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About This Job

Description

An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:

  • Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
  • Record all issues that arise and advise the IT Manager of any issues that need further attention
  • Recommend system improvements to the IT Manager
  • Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Requirements

What are we looking for?

IT Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous IT experience, preferably in the hotel, leisure, and/or service sector
  • Experience of all Microsoft systems
  • Experience of hotel applications, such as Fidelio and Micros, preferred
  • Excellent organizational and interpersonal skills
  • Current technical skills and knowledge of technology

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

DoubleTree by Hilton Resort & Spa Marjan Island

Marjan Island Blvd
Ras Al Khaimah
United Arab Emirates

+971-7-203 0000

725 Room Resort

doubletree3.hilton.com

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At A Glance

Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to a wealth of sporting and leisure options, including golfing, sailing, aviation and desert camping.

Take in beautiful sea views from your spacious and inviting guest room or suite. All of our rooms offer either a balcony or terrace, with direct access to the beach. Relax on the soft sands of private, white sandy beach, swim in one of the seven temperature-controlled pools or stay active in the fitness center fully equipped with top of the line Technogym equipment.

Indulge in a therapeutic treatment or massage at the spa, boasting 7 treatment rooms and wet spa area. Enjoy the privacy in the ladies only spa with indoor pool, 2 treatment rooms, and relaxation lounge. Food lovers will be spoiled for choice with 14 on-site bars and restaurants, including four specialty restaurants, an all-day dining venue, rooftop bar and night club.

The resort boasts of a kids club with climbing wall for active kids and Arcade Zone, in addition to an extensive outdoor playground. The Pirate Boat Aqua Zone is guaranteed extra fun for the whole family. The new Tarzan boat which is the largest in the UAE is set to entice thrill seekers as the ultimate water playground.