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About This Job

We currently have an exciting opportunity for a Sales Manager and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. You will play a key role in the development of new business as you solicit new accounts and nurture and grow client relationships. The Sales Manager must demonstrate effective project management skills and be a team player with an engaging and approachable style. We are looking for a candidate that is driven to get involved in the community to further the goals of the hotel and to create lasting relationships that secure the property’s long term positioning.

What you will be doing

As a Sales Manager s, you will lead and manage all day-to-day activities with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. You will be responsible for leading the development and implementation of sales and marketing initiatives at the New Bedford Harbor Hotel. 

The Sales Manager  will partner with the General Manager, Revenue Management team, the Public Relations and E-Commerce teams to strategically position the new hotel in the market and drive revenue. This position will proactively engage in direct sales and business development tactics to increase top line revenue and achieve budgeted revenue numbers, RevPAR and market share goals.

Specific duties include

Working with management team in developing and executing sales strategies

  • Assisting with the development and implementation of promotions, both internal and external
  • Providing positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
  • Working with management team in developing and executing sales strategies
  • Reaching, and exceeding, department booking goals
  • Initiate and participate client calls to acquire new business and/or close on business
  • Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
  • Analyzing market information and implementing strategy to achieve property’s financial room and catering goals
  • Execute all catering activities from negotiating with clients regarding food and beverage pricing, function space, room rates and hotel services to presenting the bill and ensuring payment
  • Negotiates, plans, details and finalizes contract and banquet event orders with clients
  • Ensures all checks, payments, folios and advanced deposits are submitted to the appropriate departments
  • Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement
  • Ensuring Exceptional Customer Service
  • Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
  • Developing and managing relationships with key stakeholders, both internal and external

Requirements

We are looking for a self-motivated Sales Manager with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.
Specific qualifications for the role include:

  • Minimum of 1-3 years hotel experience
  • Previous hotel Sales management experience is required
  • Previous experience opening hotels is highly desirable
  • Ability to manage multiple sales activities simultaneously while maintaining communication to inform key stakeholders of progress
  • Demonstrated excellence in communications, problem solving skills and process improvement
  • Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
  • 1 year experience (1 year with a Bachelor’s degree) in sales and marketing, or a related professional area.
  • Proven lead-generation and closing skills
  • Must be able to pass a background check and a drug screening

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

Group insurance, including medical, dental, vision

Paid time off including vacation days, personal days and holidays

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About this Employer

New Bedford Harbor Hotel, Ascend Hotel Collection

222 Union Street
New Bedford, MA 02740

(508) 999-1292

68 Room Hotel

www.choicehotels.com

Our Hotel

The New Bedford Harbor Hotel, Ascend Hotel Collection®, offers chic accommodations for business and leisure travelers. When you stay at the New Bedford Harbor Hotel, you can easily navigate the area to enjoy the unique local sights and sounds. Situated in downtown New Bedford near the business district, our hotel is close to popular attractions like the New Bedford Whaling Museum and the New Bedford Art Museum. Our hotel is also a short ferry ride from Martha’s Vineyard and Nantucket, making it easy to enjoy a day trip to these scenic destinations. Many of our guests also schedule tours of the harbor.

Our one-of-a-kind boutique hotel features the classic amenities busy travelers prefer, such as free WiFi, free continental breakfast, state-of-the-art fitness center, and a lobby lounge and bar area. Our guests are invited to join us for lunch or dinner in the New Bedford Harbor Hotel Restaurant to enjoy New England classics and modern fare.