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Sales Coordinator

Posted August 1, 2022

Residence Inn St. Louis Downtown
St. Louis, MO
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About This Job

  • Job Duties And Responsibilities

    • Assists with identifying and soliciting new accounts
    • Assists with maintaining existing accounts
    • Assists with achieving monthly revenue booking goals
    • Assists with completing daily/weekly/monthly reports
    • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
    • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
    • Ensures all documents are completed accurately and on time and maintains sales records and filing system
    • Reserves conference space and books blocks of rooms for guests
    • Assists with set up, maintaining, and clearing of banquet space before and after events
    • Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
    • Follows up with past clients to ensure guest satisfaction
    • Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
    • Responds to all guest inquiries and third party meeting leads in a timely fashion
    • Details banquet event orders and distributes to staff
    • Creates and maintains group blocks and catering/banquet events in the property PMS systems
    • Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
    • Works closely with front desk to ensure accuracy of reservations, groups, events
    • Works client-related special events
    • Abides by Prime Time Selling hours
    • Other duties as assigned

    Education And Experience

    • Minimum of High School education, post-high school education preferred
    • Minimum of 1 year in hotel or conference Catering/Sales Assistant role

    Knowledge, Skills And Abilities

    • Ability to communicate effectively verbally and in writing
    • Excellent listening and problem-solving skills
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About this Employer

Residence Inn St. Louis Downtown

525 South Jefferson Avenue
St. Louis, MO 63103

(314) 289-7500

188 Room Extended Stay

Our Hotel

Experience the difference at Residence Inn by Marriott St. Louis Downtown. As the first and only extended stay hotel downtown, we combine the conveniences of home with the services of a hotel. Wonderfully different and tastefully designed, you will have the option of choosing accommodations from our three various suite types - studio, one, and two-bedroom. With our versatile suites featuring fully equipped kitchens, you will have plenty of space for entertaining or meeting with colleagues; and space to work efficiently and comfortably. Experience the difference at Residence Inn by enjoying all of the complimentary extras we offer; deluxe breakfast buffet, evening social hour, high speed internet access, grocery shopping service, and exercise room. With our convenient downtown location, you will be just minutes away from all of the excitement happening in Downtown St. Louis Riverfront-Arch, St. Louis Cardinals, St. Louis Blues, Washington Avenue, and more.