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Assistant General Manager

401K, Medical, Dental and Vision. Eligible for Quarterly Bonus. Vaccine Bonus $50.00 & Vaccine Booster Bonus $50.00

Posted May 5, 2022

Aloft Dublin-Pleasanton
Dublin, CA
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Want to learn and apply a diverse set of skills in an ever evolving environment? Come join the sassy, savvy Aloft Dublin team one of the newest Marriott properties in the market where we are Different by Design.

About This Job

The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, Engineering and F&B Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.

  • Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner.  Follow-up to ensure guest satisfaction.
  • Maximize room revenue and occupancy by reviewing status daily.  Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.  
  • Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
  • Have effective interviewing skills and ability to recruit team members.
  • Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
  • Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.
  • Be able to effectively investigate, report and follow-up on employee and guest accidents.
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About this Employer

Aloft Dublin-Pleasanton

4075 Grafton St
Dublin, CA 94568

(925) 248-8500

127 Room Hotel

Work & Play Aloft hotel near Livermore, CA is ideal location

Technology and taste collide at Aloft Dublin-Pleasanton. We offer a wide array of modern amenities and technology, meant to make each stay unique from anything you've ever encountered, including an experience with our delivery Robot, Botlr! During free time, get your pump on in our 24-hour fitness center, with various weights and cardio equipment. At the end of your day, relax in our Jacuzzi, heated pool or retreat into the comfort of our spacious rooms and suites. Featuring vibrant decor, an Alexa in every room, 55" TVs, and free high-speed Wi-Fi. For guests & locals alike, a night out in Dublin, CA can be found at our WXYZ Lounge, with scheduled live music, craft cocktails, local beers, wines, and delicious food. Fully equipped with essentials like a pool table, bocce court, corn toss, and a fire pit in our backyard, your evening will be one to remember. With 1100 sq ft of space to host various events, whether business or leisure, Aloft Dublin-Pleasanton is here to exceed your expectations.