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Sales Coordinator

Posted July 2, 2022

SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale
Burr Ridge, IL
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About This Job

Job Duties And Responsibilities

  • Assists with identifying and soliciting new accounts
  • Assists with maintaining existing accounts
  • Assists with achieving monthly revenue booking goals
  • Assists with completing daily/weekly/monthly reports
  • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
  • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
  • Ensures all documents are completed accurately and on time and maintains sales records and filing system
  • Reserves conference space and books blocks of rooms for guests
  • Assists with set up, maintaining, and clearing of banquet space before and after events
  • Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
  • Follows up with past clients to ensure guest satisfaction
  • Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
  • Responds to all guest inquiries and third party meeting leads in a timely fashion
  • Details banquet event orders and distributes to staff
  • Creates and maintains group blocks and catering/banquet events in the property PMS systems
  • Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
  • Works closely with front desk to ensure accuracy of reservations, groups, events
  • Works client-related special events
  • Abides by Prime Time Selling hours
  • Other duties as assigned

Education And Experience

  • Minimum of High School education, post-high school education preferred
  • Minimum of 1 year in hotel or conference Catering/Sales Assistant role

Knowledge, Skills And Abilities

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
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About this Employer

SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale

15W90 North Frontage Road
Burr Ridge, IL 60527

(630) 323-7530

128 Room All Suite

www.marriott.com

Our Hotel

Whether a business trip or a weekend getaway, SpringHill Suites by Marriott® in Burr Ridge, promises a refreshingly unexpected stay we know you’ll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour Market. Our Market is stocked with just what you crave including tasty snacks, premium wines and local craft beer. And our delicious breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including freshly made waffles and flaky croissants.