Crowne Plaza Hotel Galleria Area located minutes from Uptown Park and the Galleria Mall is looking for an outgoing, and enthusiastic person for our Front Desk Agent position. If you're passionate about hospitality and want to work for a great hospitality management company and team, apply today!
Required Skills and Abilities:
-Previous hotel front desk experience preferred
-At least two (2) years of direct customer service experience required
-Flexible availability to work any shift, including evenings, holidays and weekends
-Must have the ability to communicate in English
-Basic mathematical skills and ability to make accurate mathematical calculations
-Able to stand on feet for at least eight (8) hours
-Able to work in a sometimes fast pace environment
Job Description:
-Greet and welcome guests checking in and process reservations
-Check guests out of hotel and thank them for staying at Crowne Plaza
-Retrieve small packages and facsimiles for guests
-Resolve guest related issues and complaints
-Use property management system to handle cash and credit card transactions
Benefits:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
207 Room Hotel
