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General Manager

Posted May 5, 2022

Hyatt Place Portland-Old Port
Portland, ME
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About This Job

We are looking for a best in class General Manager.

Join an amazing team at the Hyatt Place Portland - Old Port. Our 130-room hotel in the heart of the vibrant city of Portland, ME is looking for an accomplished General Manager to lead this hotel into its next phase. Our guests enjoy relaxing in our top floor rooms with rooftop patios and views of the water, enjoy a cocktail in the Glass Lounge, or walk to one of the many award-winning restaurants nearby. Why Portland? Named as a US News & World Report Top 10 City in the US to live in 2021, Portland is a culinary hotspot receiving international recognition, noted for artful living and an entrepreneurial spirit. The Hyatt is just steps from the picturesque waterfront, world-class restaurants and a bustling nightlife. As the only Hyatt hotel in the state of Maine, we are looking for someone to carry its great tradition into the next phase, as it prepares for exciting enhancements. Oversight of our 121 Middle an Urban Inn provides a unique opportunity in this role, to deliver timeless lodging experiences that embody the true character of Portland.  Are you searching for a rewarding GM role with a leading company offering growth, strong culture and an industry leading benefit package? Do you have boutique, lifestyle brand or full service experience in a fast-paced environment? We're looking for you!

What is in it for YOU?

  • Medical, Dental, Vision - DAY ONE!
  • ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you!
  • 401K with a company match!
  • Vacation/ Personal days & Holiday pay
  • Hotel Room and Food and Beverage Discounts
  • Travel Discounts for Travel and Food and Beverage
  • Personal Days Off
  • Online Training Courses
  • Commonwealth University (Grow your Career in hospitality)
  • Referral Program and Bonus
  • Flexible Health Care Spending Account
  • Day Care Flex Spending account
  • Direct Deposit
  • Jury Duty Leave
  • Bereavement Leave
  • Employee Assistance Program
  • Associate of the Month/Associate of the Year/Service Awards
  • Free Basic Life & Basic Accidental Insurance
  • Voluntary Life Insurance Products for Self, Spouse and Dependents

Some Key Areas of Responsibilities include:

  • Promote and market the property.
  • Manage budgets, financial plans, financial records, and statistical information.
  • Recruit, train, and coach staff.
  • Achieve profit targets.
  • Deal with guest complaints and comments.
  • Compliance with all current brand standards including regulatory and Commonwealth Hotels.


  • Proven success as a hotel General Manager(2+ years)
  • Hyatt brand experience is a plus 
  • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills.
  • Appropriate professional appearance and demeanor.
  • Detail-oriented professional.
  • Understanding of group and transient sales process and forecasting procedures.
  • Excellent organization skills, manages time well, correctly prioritizes and is flexible. 

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.

At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.” EOE/Drug Free Workplace

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About this Employer

Hyatt Place Portland-Old Port

433 Fore Street
Portland, ME 04101

(207) 775-1000

130 Room Hotel

Our Hotel

Hyatt Place Portland-Old Port sets the standard for Maine hospitality as the only Hyatt hotel in the Pine Tree State. Visit our historic mansions and museums, iconic operas and ballets or explore Portland’s wide selection of breweries.

Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the a.m., or sip a cocktail at the bar in the p.m.