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Housekeeping Manager

Posted June 7, 2022

Hilton Columbus Downtown
Columbus, OH
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About This Job

Description

Currently in the final stages of a renovation, the Hilton Columbus Downtown will be opening the new tower and growing to 1,000 guest rooms in August 2022.  This Connie Award winning Housekeeping Department is seeking a Housekeeping Manager to join the team to help open and run the newly renovated tower while upholding the properties Top 10 ranking nationwide for cleanliness scores.  While this role will assist with overall departmental operations, there will be a focus on scheduling, onboarding and training. The ideal candidate for this role will have at least 2 years in a leadership role in a housekeeping department; hotel experience is preferred but not required.

To explore the property and discover the art collection, comprising over 225 original pieces by Central Ohio artists, an indoor pool, fitness center, and several dining options, please visit their website at: Hilton Columbus Downtown near Convention Center

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Columbus Downtown

401 North High Street
Columbus, OH 43215-2005

(614) 384-8631

532 Room Hotel

www3.hilton.com

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At A Glance

Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area. This Columbus, OH hotel is within walking distance to over 300 dining and entertainment venues. Enjoy a stunning art collection, comprised of over 150 original pieces by Central Ohio artists, featured throughout the hotel. The artwork is displayed in function space, guest rooms and public areas of the hotel, sparking the imagination while enhancing a distinctive cultural experience.

Enter the main hotel lobby and find an atmosphere representative of the Short North Arts District: artsy, fashionable and beautifully unique. A spiral staircase leads to an atrium level with dining and fitness options. This incredible atrium features a spectacular 15,000 sq. ft. skylight, designed to provide a unique indoor/outdoor experience.

The hotel offers guest room accommodations with either one king- or two queen-sized beds, as well as beautifully appointed suites. This hotel in Columbus’s leisure amenities include a full-service restaurant serving breakfast, lunch and dinner, a coffee bar and lobby lounge, fitness center and an indoor pool and whirlpool.