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Spa Concierge

Posted June 7, 2022

Waldorf Astoria Park City
Park City, UT
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About This Job

Description

Come join our Spa team at the Luxurious Waldorf Astoria Park City, voted North America's Best Hotel Spa 2018 by World Spa Awards, at the base of Park City Ski Resort! If you have experience in customer service and a passion for the spa world, strive in a fast paced environment, and are flexible and detail-oriented, this role is for you. Now offering a $1,000 SIGN ON BONUS for a limited time!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

  • Classification: Full-Time
  • Shift: Full availability is required between 6:30am-7:30pm including weekdays, weekends and holidays.

The ideal candidate will have the following:

  • Previous customer service experience
  • Committed to delivering high levels of customer service
  • Excellent communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on independently and within a team

Want to learn more?Hotel Website, Hotel Instagram, Facebook, YouTube

What will I be doing?

As a Spa Concierge, you will be responsible for greeting and registering guests entering the spa/salon/health club/fitness center. Specifically, this includes but is not limited to:

  • Provide the Spa managers with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Access to your pay when you need it through DailyPay
  • Spa discounts
  • Free Epic local ski pass
  • Free shift meal
  • 50% off our restaurant
  • Health insurance 
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program 
  • Best-in-Class Paid Time Off (PTO)  
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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About this Employer

Waldorf Astoria Park City

2100 West Frostwood Boulevard
Park City, UT 84098

(435) 647-5500

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About Us

Waldorf Astoria Park City, located at the base of Park City Resort, is set in the heart of an all-season playground with exclusive access to both skiing and snowboarding within North America’s largest ski and golf resort. Famous for world-class dining at Powder and signature spa treatments, Waldorf Astoria Park City sets the stage for unforgettable experiences in every season. At our four-star resort, you'll relax and play in style.

At our resort near the Wasatch Mountains, you'll enjoy a wealth of activities and the most luxurious amenities:

  • Ride our dedicated gondola to Canyons Village
  • Swim in our 89°F outdoor pool or
  • Cozy up to your room's fireplace.

Our high level of detail persuaded Forbes' Travel Guide to rate our resort, spa and restaurant with four stars.

You can select from a guest room with a whirlpool or a bi-level suite with Viking appliances and a balcony. The windows are enormous because we don't want you to miss the gorgeous views. Children 18 and under stay free in their parents' room.

Save at least an afternoon for an ancient Ayurveda-inspired treatment at Waldorf Astoria Spa. Our spa and fitness center also includes::

  • 15 treatment rooms
  • Hair and nail salon 
  • Weekly fitness classes including Tabata, Spin, and Yoga
  • Personal trainers
  • Outdoor hot tubs

Try Mountain American cuisine on the patio of Powder restaurant. Open in the summer, Scoop Sweets & Grill serves ice cream and barbeque near the pool.

As a 'team building' venue, our resort provides small to medium spaces with leather captain chairs, electronic whiteboards and state-of-the-art audio visual systems. Mountain weddings are naturally impressive and tailored to your unique taste with both indoor and outdoor options.

Our resort is now in the TripAdvisor Hall of Fame, receiving outstanding traveler reviews and a TripAdvisor Certificate of Excellence five years in a row.