Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Embark on an extravagant escape from everyday reality at JW Marriott Chicago, a landmark hotel brimming with captivating history. Our newly renovated guest rooms are stunning, with accommodations inspired by the iconic Pullman luxury rail car. Benefit from our hotel's excellent location in downtown Chicago, on the Loop, with easy access to the West Loop neighborhood, Columbia College, the Art Institute of Chicago, Millennium Park and Skydeck Chicago. After a busy day in the city, pamper yourself with our array of luxury amenities, including an on-site spa, an indoor lap pool, a modern fitness center and a delicious restaurant and lounge serving authentic Italian cuisine and specialty cocktails. If you're seeking venue or meeting space in downtown Chicago, celebrate and congregate in our elegant rooms, including our stunning Burnham Ballroom.