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Security Officer - Embassy Suites Dorado del Mar Beach Resort Part-time

Posted May 9, 2022

Embassy Suites by Hilton Dorado del Mar Beach Resort
Dorado, PR
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About This Job

Description

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Monitor and control staff entrances
  • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
  • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
  • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
  • Responsible for checking goods received out of hours
  • Maintain system that records the issue and receipt of departmental keys
  • Operate, check and monitor the CCTV system
  • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
  • Ensure safe passage of cash transfers within the hotel
  • Support evacuation of the hotel during fire alarm situations
  • Monitor suspicious packages and be aware of bomb and terror threat procedures
  • Provide secure storage for guest oversized items
  • Ensure hotel facilities and function rooms remain secure and locked when not in use
  • Maintain the Security Log Book and Incident Reports
  • Investigate and report all allegations of theft, criminal damage and other incidents
  • Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
  • Liaise with Police in the absence of Security Team Leader
  • Report any maintenance or hazard issues to the supervisor on duty
  • Adhere to all Health and Safety Regulations

Requirements

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • High school graduate or above
  • Good physical condition
  • At least two (2) years of law enforcement experience either on a Security Bureau or military training
  • Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
  • Should be well versed in local law/government regulation
  • Absolute discretion and confidentiality regarding sensitive information
  • SIA trained and licensed
  • Positive attitude
  • Good communication skills
  • Good grooming standards
  • Ability to work under pressure, keeping calm in emergency situations
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in customer service environment
  • First Aid
  • Knowledge of P.A.C.E.
  • IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Embassy Suites by Hilton Dorado del Mar Beach Resort

201 Dorado Del Mar Boulevard
Dorado, PR 00646

(787) 796-6125

174 Room All Suite

embassysuites3.hilton.com

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At A Glance

Discover the rich history, culture, arts and amazing natural wonders of Puerto Rico while at our Dorado Del Mar beach resort. Activities like shopping at the Puerto Rico Premium Outlets or visiting the Camuy Caves and El Yunque National Rainforest are a synch from our location.

Select from over 150 spacious two-room suites with ocean or mountain views from your balcony. All suites have internet access, refrigerator, microwave, wet bar and two televisions. Choose between delicious meals at the Blue Seahorse Pool Bar & Grill and Paradise Café or enjoy room service in your suite. Start your day with a custom omelet from our complimentary made-to-order breakfast. Unwind at the complimentary Evening Reception, with light snacks and beverages. Stop by our E'terie for food to go like pastries, sandwiches, or that afternoon cup of mocha.

Our Puerto Rico beach resort offers the perfect hotel location for meetings, events, social occasions and spectacular oceanfront weddings. Our dedicated team will guide you from the booking of suites and meeting rooms, to planning all of your food and beverage needs.