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Deli Cashier-AM

Posted May 11, 2022

DoubleTree by Hilton Hotel Orlando at SeaWorld
Orlando, FL
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About This Job

Primary function is to provide courteous and professional service by greeting customers as they approach to pay, cash out servers and guest. Accurately and courteously handle cash and credit transactions for payment of guest checks in accordance with management company’s accounting and credit policies and procedures.


• Check Deli for proper cleanliness and set up upon arrival.

• Obtain and assume responsibility for your bank. Handle cash transactions accurately , quickly , carefully and responsibly ( approximately one minute per transaction

• Control guest checks to prevent loss, theft or mishandling. Follow property procedures with regard to check issuance and control

• Check Micros machines to make sure they are set to the proper menu

• Keep all tables and chairs out side Deli clean and presentable at all times

• Keep front entrance of Deli clean and presentable at all times

• Provide hotel and guest with proper documentation of all food and beverages transactions to maximize revenues and minimize overages and shortages

• Report any problems that may occur with service or a guest complaint to management

• Have complete knowledge of daily hotel events and hours of operation

• Collect payment from guest. Accurately and efficiently count and give change to guest. Ensure correct amount of cash is given on money transactions

• Maintain good telephone techniques

• Have complete knowledge of micros system

• Accurately and efficiently fill out reports, vouchers, forms, etc, to document daily transactions and provide accounting with necessary shift information. Follow hotel/accounting procedures in reconciling shift deposit

• Maintain a clean and appealing facility in compliance with health code and safety standards

• Prepare for the next shift by restocking adequate items in each shelf. Supply of single paper roll, pens, staples, etc. at cashier station

• Assist in taking Deli Cook orders when necessary

• Be well versed in knowledge of micros system

• Be familiar with hotel facilities and their location and hours of operation or where direct guest to find this information. Know directions to get to hotel

• Provide positive, professional guest contact. Answer guest’s questions and solve guest’s problems and complaints promptly. Make guest feel welcomed

• Ensure all bakery and dairy items are fresh and not out of date

• Assure that sufficient supplies of necessary service are available to maintain adequate stock ( coffee cups , lids , napkins , sugar , etc )

• Ensure that proper communications take place between room service personnel and kitchen Deli Attendant

Flexible schedule.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

DoubleTree by Hilton Hotel Orlando at SeaWorld

10100 International Drive
Orlando, FL 32821

(407) 352-1100

985 Room Hotel

At A Glance

Nestled in 28 acres of lush palm trees and tropical fountains, the DoubleTree Orlando is your relaxing oasis. Savor the sweetness of our fresh chocolate chip cookie at check-in.

We feature PURE® Wellness accommodations that are nearly 99.9% allergen-free. Sleep better and be at your best in one of these rooms. Each of our hotel rooms includes a 42-inch HDTV and a plush, Sweet Dreams® mattress.

Once you've settled in, you’ll have access to two on-site swimming pools, a billiards table, and a bevy of outdoor activities in the Florida sunshine. A friendly staff member will be around to help you find the best things to do in the area. Grab a cocktail from Barefoot Bar and lounge by the pool, or visit Laguna for sweet and savory entrees that will satisfy your palate.