ESSENTIAL JOB FUNCTIONS:

1. Responds in a timely manner to incoming group/catering business opportunities.
2. Ensures that all business is booked within hotel parameters.
3. Conducts hotel site inspections and client presentations.
4. Create contracts and other related booking documentation as required. Manage and maintain client account files.
5. Prospect for new business - participate in sales blitzes, cold calling, and contacting former clients to solicit new business and attends industry events/programs as needed.
6. Builds and maintains strong client relationships.
7. Details all events/groups to include all food & beverage, set up, audiovisual needs, and any group request.  Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
8. Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
9. Use negotiating skills and creative selling abilities to close on business and negotiate contracts
10. Reviews group folios to ensure proper monies are collected
11. Effective supervisory and communication skills. Well organized and demonstrate strong problem-solving skills.
12.   Minimum of three years of convention services operations experience.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.

BENEFITS- (Crescent Hotels & Resorts)

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid time off (Personal days/ Vacation)
• Room Discounts
• Free Employee Meal (one per Shift)
• Free indoor Parking (must register the car with HR)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)