Job Summary

The Retail Associate is responsible for executing sales to achieve budget, maintains client communications & follow-through, expands gallery kiosk mailing list, and maintains gallery atmosphere.  In addition, the Retail Associate also supports the Gallery Director with additional gallery projects to include assisting with inventory maintenance, merchandising/restocking, execution of the gallery exhibitions and special events, maintenance of gallery information/files and systems, and contributing to the vision and mission of the gallery.

Core Responsibilities

• Assist with the management and administration of specialized gallery kiosk 
• Databases (Agilisys), photo files, both electronic and hard copies of artist files, daily sales & tracking records
• Inventory Management      
• Know the inventory (Know the vendor/artist & who/what is consigned vs owned)
• Assist with accurate month-end physical inventory counts; physically counting/touching each piece to verify if the information on a tag (title/description/price/inventory #) and in the system is correct. Accuracy is required, there are no shortcuts.
• Assists Gallery Director with compiling information to reconcile transfers, RTA’s (Return to Artists), and damages as they occur Assists Gallery Director (as directed) with receiving new art/merchandise in a timely fashion (Note: Process for receiving merchandise; physically check-in and verify invoice/GD to sign off & submit an invoice for payment to controller/file invoice in gallery files/Each item MUST be tagged correctly before displaying or storing)
• Assists with restocking and merchandising of gallery kiosk inventory
• Assists with the tagging of all merchandise (art cards, jewelry tags, etc) 
• Assists with maintaining daily correspondence from the gallery kiosk to patrons 
• Communicates with artists/vendors only with Gallery Director approval/direction
• Performs miscellaneous job-related duties as assigned

Knowledge, Skills, And Abilities

• Passion and Knowledgeable about Luxury Sales  
• Strong Sales and Communication Skills
• Efficient and Organized
• Display Merchandising Skills Desired
• Inventory Control Experience Desired 
• Computer Proficiency (Microsoft Office Outlook, Word, Excel)/ Must be able to learn and adapt to gallery systems and required technology 
• Lifting is required/ Able to Climb Ladders
• Engaging/ Great Attitude/ Motivated Team Player
• Flexible Schedule (Able to work nights, weekends, and holidays)

Minimum Qualifications

• Know gallery kiosk budgets/goals and achieve personal sales goal set each month (Review sales goals & sales tracking graphs with Gallery Director)
• Cultivate gallery Kiosk data base-refine/grow/utilize (constant ongoing development and updating of gallery kiosk mailing list) 
• Maintains communication and builds upon client relationships/follow up with clients (Emails, Thank you, Personal Calls)
• Prepares sales and marketing presentations to clients via email or mail (corresponds with clients to keep generating sales, via emailing photos, mailing of brochures or color copies, etc.).
• Develop sales opportunities with hotel guests, industry, corporate, and community patrons

Work Environment/ Physical Demands

• Gallery Kiosk atmosphere is to be maintained at all times; lights are to be on high, music on, glass cleaned, dusting to be done daily (all shelves, picture frames, etc.), vacuuming/sweeping as needed but at least twice per week before or after business hours, and ongoing jewelry polishing (weekly/daily if necessary).
• Gallery Kiosk Attire: JW Marriott uniform