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Housekeeping Supervisor

$1,000 Sign On Bonus Eligible

Posted May 12, 2022

The Bethesdan Hotel, Tapestry Collection by Hilton
Bethesda, MD
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About This Job

The Bethesdan Hotel, Tapestry Collection by Hilton features 270 well-appointed guest rooms, 16 conference rooms and 15,000 square feet of meeting space. Centrally located in Bethesda, Maryland, the Bethesdan Hotel is part of a vibrant and welcoming community surrounded by charming neighborhoods, business innovators, walkable shops and great places to eat and drink. The hotel is minutes away from the National Institutes of Health, Walter Reed National Military Medical Center and conveniently located near the Bethesda Metro station.

The Bethesdan Hotel is looking for a Housekeeping Supervisor to join the team. The Housekeeping Supervisor is responsible for supervising the operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTIONS:

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.   
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.  
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.   
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.  
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.   
  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.  
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. 
  • Comply with attendance rules and be available to work on a regular basis.   
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Able to speak Spanish preferred but not required. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests and co-workers. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands. Must have basic computer skills and be able to effective learn and use the hotel property management system and email. Must be able to work weekends and holidays. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Bethesdan Hotel, Tapestry Collection by Hilton

8120 Wisconsin Ave.
Bethesda, MD 20814-3624

(301) 652-2000

270 Room Hotel

www.hilton.com

Minutes from Medical Center Metro station

We’re a mile from Walter Reed National Military Medical Center, and Medical Center Metro station is a 13-minute walk – or take our free shuttle. Enjoy the views from our seasonal rooftop pool.