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Audio Visual Specialist

Posted May 12, 2022

Renaissance Chicago Downtown Hotel
Chicago, IL
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Job Summary

  •  FT

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Ensure AV equipment is fully operational, repair or clean equipment when necessary. Tape down and dress all loose wire and cable. Label any broken equipment and communicate problems to manager/supervisor. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Chicago Downtown Hotel

1 West Upper Wacker Drive
Chicago, IL 60601

(312) 372-7200

560 Room Hotel

www.marriott.com

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Guests will discover art inside and out of this Chicago boutique hotel

Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP R Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complemented by skyline views of the city's famed architecture. Guests can wind down inside this chic hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa services. They can experience this downtown Chicago hotel’s distinctive, hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and Millennium Park. A visitor's own Windy City experience awaits at this downtown Chicago boutique hotel.