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Dual Assistant General Manager - Courtyard & TownePlace Suites Cleveland Westlake

Posted June 11, 2022

Courtyard Cleveland Westlake
Westlake, OH
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About This Job

Work Today, Get Paid Today! Schulte Hospitality Group

believes you should be in control of your income, that’s why we’re proud to partner with Daily Pay, giving you access to your money when and where you need it!  

Schulte Hospitality Group

is seeking a dynamic, service-oriented Dual Assistant General Manager to join our team at Courtyard and TownePlace Suites Cleveland Westlake! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! 

What’s In It For You?

When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. 

Our Company

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.  

Job Duties And Responsibilities 

  • Managing budgets and financial plans and controlling expenditure  
  • Oversees hotel operations under the direction of the General Manager  
  • Ensures overall guest satisfaction to drive brand metrics  
  • Ensures compliance with brand standards   
  • Maintaining statistical and financial records  
  • Setting and achieving sales and profit targets  
  • Recruiting, training, and monitoring staff  
  • Planning work schedules for individuals and teams  
  • Meeting and greeting customers  
  • Dealing with customer complaints and comments  
  • Addressing problems and troubleshooting  
  • Ensuring events and conferences run smoothly  
  • Supervising maintenance, supplies, renovations, and furnishings  
  • Dealing with contractors and suppliers  
  • Ensuring security is effective  
  • Carrying out inspections of property and services  
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations  
  • Perform various other duties as assigned to meet business objectives  

Education And Experience

  • Minimum of two (2) years' experience as an Assistant General Manager   
  • Bachelor's Degree in Hospitality Management or Business preferred.  

Knowledge, Skills And Abilities

  • Ability to communicate effectively verbally and in writing  
  • Demonstrated ability to lead a team  
  • Excellent attention to detail  
  • Financial savvy  
  • Proficient in Microsoft Office  


Work Today, Get Paid Today With Daily Pay!

  • Track your daily income with updates after every shift you work 
  • Transfer your earnings instantly or next day 
  • Automatically save a portion of your paycheck 

In addition to Daily Pay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren’t limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! 

  • Schulte Hospitality Group is an Equal Opportunity Employer.
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About this Employer

Courtyard Cleveland Westlake

25050 Sperry Drive
Westlake, OH 44145

(440) 871-3756

122 Room Hotel

Our Hotel

Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Quicken Loans Arena and Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we’re the ideal hotel for business travelers and are located near Hyland Software, American Greetings, PolyOne, Cleveland Clinic and Ford Motor Company. Open for breakfast and dinner, our on-site eatery, The Bistro features a delicious menu of traditional favorites, Starbucks® beverages, wine, beer, and cocktails. From a fitness center, indoor pool and spa, high-tech business center to complimentary parking, we provide everything the modern traveler needs for a seamless and carefree stay.