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Night Auditor, Hilton Garden Inn, Riverhead

Insurance | 401K | Hotel Discounts | Sign on Bonus

Posted May 13, 2022

Hilton Garden Inn Riverhead / Residence Inn by Marriott
Riverhead, NY
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The Hilton Garden Inn, Riverhead, NY is looking for a Night Auditor to join their team.

Compensation

$17 - $18 per hour based on experience | Sign on Bonus

About This Job

Night Audit

$1000 Sign on Bonus* 

The Hilton Garden Inn, Riverhead NY  is looking for a Night Auditor to join their team.

How can there be a better job than helping the road weary traveler check into a fresh, clean room -- especially when working the overnight shift? As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out. In this role you review the prior day's books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate. You are important! As Night Auditor, you will

  • Be Accountable -- your job is to ensure all aspects of the hotel's records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!
  • Make a Great Last Impression -- while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times.
  • Make a Great First Impression -- if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently.
  • Be Helpful -- you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers.
  • Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the "manager on duty" during the overnight hours and if so, take this role very seriously.

Job Requirements

This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work -- exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service --if so a valid driver's license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essential

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About this Employer

Hilton Garden Inn Riverhead / Residence Inn by Marriott

2038 Old Country Road
Riverhead, NY 11901

(631) 727-2733

At A Glance

With easy access to the Long Island Expressway, the Hilton Garden Inn/ Residence Inn by Marriott Riverhead hotel is only minutes from over 40 vineyards in Long Island’s wine country. Take advantage of exclusive tours offered by our hotel in Riverhead, NY. Cross the street to shop at the Tanger Outlet Mall or enjoy family fun at Splish Splash Water Park.

Retreat to spacious guest room and relax in front of the 39-inch HDTV. Enjoy a sublime sleep on one of our plush Serta Perfect Sleeper® mattresses. Stay productive with complimentary WiFi, and stock the refrigerator with drinks and snacks purchased from our 24-hour Pavilion Pantry®. Whirlpool rooms are also available.

Start each morning with a breakfast in the Long Island Fork, also open for dinner. Keep active in the fitness center and heated indoor pool or catch up with work in the 24-hour business center. Relax at our outdoor holistic spa, offering a heated 22-person therapeutic whirlpool, stone fireplace and lounge seating.