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Senior Sales Manager

Medical / Dental / Vision / Hotel Discounts / Voluntary Products / 401k / Pet insurance and more

Posted June 12, 2022

The Scott Resort & Spa
Scottsdale, AZ
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We are seeking talented, enthusiastic and experienced sales leaders to represent CLASSIC HOTELS & RESORTS and our signature portfolio which includes The Scott Resort & Spa and the Arizona Grand Resort & Spa! Family oriented, Playful, Audacious and driven by our HEARTfelt culture of hospitality!



About This Job

Summary of Position:

The Senior Sales Manager is responsible for the acquisition of group business of 51 – 150 rooms peak night for both the Arizona Grand Resort & Spa and The Scott Resort & Spa.  Specific market emphasis and/or territory assignment will be determined based on industry experience.

Essential Functions:

  • Meet or exceed your revenue goals as specified in the group sales goal & incentive document.
  • Solicit potential prospects on a daily basis with a minimum of 20 calls per day.
  • Use and exhibit proficiency with sales management documents, tools, & systems.
  • Determine quality of business: prospect, qualified prospect, best potential.
  • Follow through on all leads within 24 hours.
  • Meet and deliver account site inspections on property.
  • Update accounts and most current lead source.
  • Update all accounts with current VP of Sales & Marketing and Director of Sales.
  • Maintain continuous communication between Sales, Conference Services, Restaurants and other resort outlets at all times.
  • Keep detailed notes and execute written agreements with all vendors and customers.
  • Business travel to domestic destinations may be required.
  • Prospects and qualifies new group clientele from all available resources.
  • Ability to perform all essential functions within two weeks of employment.
  • Any other duties assigned by the VP of Sales & Marketing, Director of Sales, General Manager and Resort Management.


  • Education:High School Diploma required, college degree preferred.
  • Experience: 3-5 years of hotel group sales experience is required.
  • Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

  • Ability to handle multiple tasks at one time
  • Ability to use Microsoft Office, Delphi, and Windows operating system
  • Skilled in sales presentations and utilizing sales tools such as video conferencing (Zoom) PowerPoint, and collateral
  • Ability to manage details effectively
  • Ability to negotiate effectively
  • Skilled at verbal and written communication
  • Ability to maintain a professional image in tough situations
  • Ability to learn and demonstrate the Resort’s service standards, AAA Diamond standards, and mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

The Scott Resort & Spa and Classic Hotel & Resort leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our properties.

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About this Employer

The Scott Resort & Spa

4925 North Scottsdale Road
Scottsdale, AZ 85251

Telephone (480) 945-7666
Reservations (800) 528-7867

204 Room Resort

The Scott is a vibrant, Mission style boutique resort in the heart of Old Town Scottsdale. Bringing together the colors and comforts of old Havana, and the elegant geometry of The Bauhaus, the hotel offers a lush oasis retreat to the middle of the Sonoran Desert with 204 guest rooms and suites and two pools – a sand-bottom swimming pool perfect for families and the main lagoon pool with private cabanas and a pool bar. The Scott features the signature restaurant and bar, The Canal Club, specializing in modern Caribbean-American cuisine and offering a studious wine list and cinema-inspired craft cocktails. The full-service spa, La Vidorra, features six treatment rooms and a range of massages, water therapies, and skin and nail care. The Scott has more than 14,500 square feet of indoor meeting space, in addition to ample outdoor event space.             

About the Company

As a family-owned company, the mission of Classic Hotels & Resorts is to attract and retain innovative, results-driven individuals who will foster a service culture built upon our foundation of family-oriented core values. Classic Hotels & Resorts’ leaders and team members share a vision…to create A HEARTfelt Experience…BEyond Expectations, connecting with our guests emotionally and ensuring they return again and again. In order to be successful at any of our world-class properties, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests, and embracing our BEyond Expectations standards. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our properties and our company.

The Scott Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, The Scott Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.