Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The oceanfront Sheraton Waikiki is steps from an intimate stretch of the legendary Waikiki Beach—2 miles of golden sand and great swimming. This central-Waikiki resort is also adjacent to luxury shops.
The resort features a live Polynesian music and dance show once a week. For recreation, guests indulge in a unique 'super pool' and an adults-only infinity pool.
The luxurious guest rooms at Sheraton Waikiki open onto furnished lanais, 80% with oceanfront views. All offer high-speed Internet access, Sweet Sleeper beds, flat-panel TVs, and compact refrigerators.
The captivating Sheraton Waikiki is known as the center of entertainment. For personal pleasures, Sheraton Waikiki extends its concierge services, and many other self-fulfilling services listed below for a more enjoyable experience. Charges may apply for select services.Waikiki is one of the world's liveliest resort destinations because there is so much to do. The ocean welcomes with its warm, clear waters and myriad of water sports - from swimming and snorkeling to catamaran rides and surfing. Guests can relax and sunbathe alongside two of our freshwater pools or, for those who enjoy indoor activities, the Sheraton offers its Ho'okipa Activity Center. It includes a pool table, a fitness center equipped with state-of-the-art Cybex, Universal and Tunturi exercise equipment, and a business center that is equipped with a computer, printer and Xerox machine. Our children's center is home to our Children’s Program where children participate and learn about the islands of Hawaii and our beautiful tropical environment. With the pleasant weather of Hawaii, guests may enjoy beautiful scenery and unlimited recreational activities such as daily Fun Runs, aerobics, Taichi lessons, tennis, and golf. Also, join in the Art of Hawaiian crafts with our Kupuna (elder) craftspeople every Friday in the lobby.