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Breakfast Attendant

Come join the Wilson Hotel-Residence Inn Big Sky! Only minutes away from the most epic skiing, fishing, hiking and mountain biking that Montana has to offer!

Posted May 13, 2022

Residence Inn Big Sky/The Wilson Hotel
Big Sky, MT
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Come join the Wilson Hotel-Residence Inn Big Sky! Only minutes away from the most epic skiing, fishing, hiking and mountain biking that Montana has to offer!

About This Job

Job Description:  Responsible for creating an impressive breakfast experience for all hotel guests.  Assist guests efficiently and courteously in all hospitality related functions, while ensuring that all breakfast and/or hospitality food service is being maintained and served according to brand standards. 

QUALIFICATION STANDARDS

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Prior hospitality/serving experience preferred.

Physical Requirements:

Long hours sometimes required.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Desired Competencies, Work Skills, and Knowledge required: 

  • Ability to multi-task.
  • Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and service ware.
  • Possess strong communication skills.
ESSENTIAL FUNCTIONS
  • Maintain a professional appearance, both in person and of buffet set-up at all times
  • Responsible for set up, stocking and tear down of buffet
  • Oversee/Assist with inventory and prep-room cleanliness and upkeep
  • Ability to verbally communicate effectively with all guests and co-workers
  • Ability to perform all breakfast duties as outlined in the training outline and property specific check lists
  • Prolonged periods of standing and/or walking
  • Some exposure to cleaning chemicals
  • Assist in maintaining cleanliness of public areas
  • Compliance with all brand Standard Operating Procedures as well as OSHA requirements
  • Maintain temperature logs and sanitation requirements as outlined in Brand Specific Food Safety Requirements
  • Certified in food handling within 60 days of assignment by approved brand trainer
  • Comply with standards as outlined in brand food sanitation checklists
  • Assist guests with requested services (e.g. mail, faxes etc.)
  • Report malfunction of equipment to Maintenance immediately
  • Assist team with training, supplies, and support in order to consistently provide brand standards
  • Practice safety standards at all times
GUEST RELATIONS
  • Be readily available/ approachable for all guests.
  • Take proactive approaches when dealing with guest concerns.  Follow property specific second effort and recovery plan.
  • Uses Service recovery model to resolve guest issues
  • Professionalism and courtesy are to be extended at all times to guests, associates, and vendors

OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM: 

  • The hotel operates 7 days a week, 24 hours a day.  Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
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About this Employer

Residence Inn Big Sky/The Wilson Hotel

145 Town Center Avenue
Big Sky, MT 59716

(406) 995-9000

129 Room Extended Stay

www.marriott.com

Get ready to explore all that Big Sky has to offer!

Our new build hotel features 129-suites (studio, one-bedroom, and two-bedroom), 2,500 sq ft of state of the art meeting and event space, a lobby bar, a fitness center, and an outdoor swimming pool. Located at 145 Town Center Avenue, the hotel is named after nearby Wilson Peak, and the design of the hotel takes inspiration from the historic architecture found throughout Montana.   

Whether travelers are with us for a few days, a few weeks, or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for someone's favorite cuisine. Complimentary grocery delivery service to fill the room's refrigerator and satisfy cravings. We offer a free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening the body and soul. At Residence Inn, we'll make sure our guests thrive during their stay.

Enjoy our Big Sky mountain retreat, centrally located in the heart of the community and a short driving distance to some of Montana’s most fascinating sites. In close walking distance experience one of a kind restaurants, nightlife, seasonal concerts/events and local favorite hiking trails. In addition, The Wilson is only 10 minutes away from Big Sky Ski Resort!