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Spa Sales Coordinator

Posted May 13, 2022

Park Hyatt Aviara Resort
Carlsbad, CA
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About This Job


Expand your career as A Spa Sales Coordinator. At The Park Hyatt Aviara we are dedicated to sharing our passion for beauty, health and wellness.

The Spa Sales Coordinator is responsible for handling all groups within the Park Hyatt Aviara. As a Spa Sales Coordinator you will play a key part in developing partnerships within the local community. You will be the point of contact and in direct contact for any groups attending the Park Hyatt Aviara.

Responsibilities include but are not limited to servicing Spa Group Business, working with the operations team to ensure clear communication regarding group event details, community involvement and networking.

Spa Sales Responsibilities:

  • Develop accounts (new and existing); maintain an organized and professional plan for correspondence and follow up.
  • Perform solicitation to new and existing accounts/customers.
  • responds in a timely manner to all groups and spa inquires.
  • Procures new and repeat business.
  • Conducts spa Tours and Assist with Site Visits
  • Coordinate all sales related activity through direction of The Director of Spa and Wellness: Negotiate contract specifics to achieve maximum spa profitability while satisfying the customer needs.
  • Conduct all sales Spa Sales related interactions with the highest level of professionalism.
  • Participate in Group Pre Con Meetings and work closely with Resort Sales and Marketing team.
  • Network and meet with both groups on and off property to ensure guest satisfaction.
  • Assist in Development and implementation of Spa Membership.
  • Assist with all guest inquires within the Spa, including assisting with answering phone calls, making reservations along with Checking in and Checkout Guest.
  • Assist with Day to Day Operations (Act as Spa Attendant and Spa Receptionist when necessary)



  • Demonstrated ability to effectively interact with people
  • Service Orientated style with professional
  • Must possess the following strengths; high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the Spa Group Business.
  • Clear Concise written and verbal communication skills
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organization, interpersonal and administrative skills.
  • Book4Time Spa Software Experience Preferred.
  • Opera Systems Preferred.

Working Conditions:

  • Full Time Position
  • Weekends & holidays
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About this Employer

Park Hyatt Aviara Resort

7100 Aviara Resort Drive
Carlsbad, CA 92011

(760) 448-1234

327 Room Resort

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Our Hotel

Sitting on Southern California’s sun-drenched Pacific Coast, Park Hyatt Aviara Resort Golf Club & Spa is a study in quiet luxury. Our Forbes Five-Star and AAA Five-Diamond resort is secluded amidst 200 acres of verdant hillsides and rolling valleys in the seaside city of Carlsbad, yet close to San Diego’s vibrant attractions.

Retreat to luxurious hotel rooms in San Diego with sweeping views of the foothills, swimming pools, golf course, or Batiquitos Lagoon. Spread out in suites with furnished balconies or terraces from which to watch the sunset over Southern California.