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Administrative Assistant F&B - Arizona Biltmore, a Waldorf Astoria Resort

Posted May 13, 2022

Arizona Biltmore, Waldorf Astoria Resort
Phoenix, AZ
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About This Job

Description

The Arizona Biltmore is looking for a Administrative Assistant to join the team at this historic Waldorf Astoria property!

Located in the heart of uptown Phoenix since 1929, this gorgeous 39-acre property has 700 rooms, villas and cottages, over 315,000 square feet of banquet space, and 8 food and beverage outlets. Fresh off of a much anticipated multi-million dollar renovation, this is an exciting time to join the leadership team at this iconic property.

In this role, you will report directly into the Director of Food and Beverage and help oversee all operations, the day to day. The ideal candidate will be an inspirational, positive leader with a talent for training and developing others, a knowledge of industry meeting trends and a passion for creating memorable experiences.  At least 2-3 years experience in a admin assistant role in Food and Beverage.

*This role is a Monday - Friday - 9am - 5pm position

For more information on the property, please visit:

Join Fortune's #1 Best Company To Work For and enjoy excellent benefits - medical insurance, matching 401K, 4 weeks of PTO, tuition reimbursement, and Hilton travel benefits!

What will I be doing?

As a Administrative Assistant in Food and Beverage, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and assist guests and respond to requests in a timely, friendly and efficient manner
  • Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
  • Answer telephones
  • Expedite correspondence
  • Make travel arrangements
  • Perform other general office duties and assist with special projects, as needed
  • Provides department staff with administrative support including typing, filing, answering telephones, maintaining calendars, mail, correspondence, BEO's, meetings and records.
  • Coordinate and implement department activities and projects, as assigned.
  • May assist in servicing clients.

Requirements

What are we looking for?

  • Fun energetic personality to join our team!
  • Administrative Assistant experience in Food and Beverage is required
  • Food and Beverage knowledge preferred
  • Great with Computers and different programs
  • Customer Service and hospitality experience
  • Great attitude - willing to learn and grow

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Arizona Biltmore, Waldorf Astoria Resort

2400 East Missouri Avenue
Phoenix, AZ 85016

(602) 955-6600

738 Room Resort

waldorfastoria3.hilton.com

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At A Glance

The stunning Arizona Biltmore boasts a glittering history and service that sparkles; all set within 39 glistening acres in the heart of Phoenix. With eight pools, two championship golf courses, a spa and event space overlooking lush gardens and surrounding mountains — it’s little wonder they call us the ‘Jewel of the Desert’.

A favorite vacation retreat of U.S. presidents and legendary film stars since 1929, Arizona Biltmore - a Waldorf Astoria Resort is one of the few hotels worldwide with an architectural imprint left by respected American architect, Frank Lloyd Wright. The hotel has recently undergone a multi-million dollar refurbishment; come and see what we’ve done with the place.

Arizona Biltmore features:
  • Eight swimming pools lining our pristine gardens, creating a unique oasis experience 
  • Onsite spa and salon featuring organic treatments 
  • Access to adjacent Arizona Biltmore Country Club, home to two championship golf courses 
  • Large, world-class meeting venues and social event spaces.
  • Contemporary American cuisine at acclaimed ‘Frank & Albert's’ or ‘Wright's at the Biltmore’

Mission-style furnishings and Art Deco lighting in our rooms, suites and cottages reveal the property’s architectural heritage, while the calming décor reflects the Sonoran desert that surrounds us. Watch the sunset from your private patio with a legendary Tequila Sunrise from the Wright Bar, first mixed by an Arizona Biltmore bartender during the late 1930s.

Our resort received the 2015 TripAdvisor Certificate of Excellence Award for outstanding traveler reviews.