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Loss Prevention Officer

Posted May 14, 2022

Sheraton Waikiki
Honolulu, HI
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About This Job

Job Summary

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Sheraton Waikiki

2255 Kalakaua Avenue
Honolulu, HI 96815

(808) 922-4422

1,636 Room Hotel

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On 2-mile beach

The oceanfront Sheraton Waikiki is steps from an intimate stretch of the legendary Waikiki Beach—2 miles of golden sand and great swimming. This central-Waikiki resort is also adjacent to luxury shops.

Infinity pool

The resort features a live Polynesian music and dance show once a week. For recreation, guests indulge in a unique 'super pool' and an adults-only infinity pool.

Furnished lanais

The luxurious guest rooms at Sheraton Waikiki open onto furnished lanais, 80% with oceanfront views. All offer high-speed Internet access, Sweet Sleeper beds, flat-panel TVs, and compact refrigerators.

    Local Area

    Beyond Waikiki and the city of Honolulu the island of Oahu has more for guests to explore. Enjoy leisurely walks through the Honolulu Zoo, shopping at Ala Moana, and Oahu's monumental palaces and museums of the kings and queens of Hawaii.

    Hotel Features

    The captivating Sheraton Waikiki is known as the center of entertainment. For personal pleasures, Sheraton Waikiki extends its concierge services, and many other self-fulfilling services listed below for a more enjoyable experience. Charges may apply for select services.

    Waikiki is one of the world's liveliest resort destinations because there is so much to do. The ocean welcomes with its warm, clear waters and myriad of water sports - from swimming and snorkeling to catamaran rides and surfing. Guests can relax and sunbathe alongside two of our freshwater pools or, for those who enjoy indoor activities, the Sheraton offers its Ho'okipa Activity Center. It includes a pool table, a fitness center equipped with state-of-the-art Cybex, Universal and Tunturi exercise equipment, and a business center that is equipped with a computer, printer and Xerox machine. Our children's center is home to our Children’s Program where children participate and learn about the islands of Hawaii and our beautiful tropical environment. With the pleasant weather of Hawaii, guests may enjoy beautiful scenery and unlimited recreational activities such as daily Fun Runs, aerobics, Taichi lessons, tennis, and golf. Also, join in the Art of Hawaiian crafts with our Kupuna (elder) craftspeople every Friday in the lobby.