Description

Under the direction of the Shift Manager, the Records Clerk holds responsibility for the administrative duties in support of the Department of Public Safety (DPS). This position administers data entry and processing, and the release of records while receiving and responding to questions from DPS and outside departments. The Records Clerk reviews requests for reports and makes determination regarding the release of information. The Records Clerk champions the goals of the DPS department by delivering best in class security service, in accordance with current policies, procedures, and established objectives.The Records Clerk aligns themselves with the initiatives of the Department of Public Safety while championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribal Community’s vision, mission, and values.

Essential Duties & Responsibilities

1. Enters, updates, and maintains data using both automated and manual record keeping systems as it pertains to DPS functions within the enterprise. Maintains and updates data and information tables in the DPS Records Management System.

2. Receives, reviews, logs, copies, distributes and files reports to ensure an efficient DPS reporting and record keeping process. Identifies opportunities for improvement and collaborates with department leadership to make effective changes.

3. Provides customer support via the telephone; receives and responds to requests for information from other departments and outside agencies; receives and processes requests for reports, determining information to be released in compliance with Tribal guidelines.

4. Monitors the quality of computer data entry through audits, revisions and making corrections as needed.

5. Supports in the development of and conducts training programs consisting of record keeping processes to ensure consistency in data entry and maintenance.

6. Answers questions; provides information to other SMBMI departments, and other agencies; investigates, reports, documents and resolves complaints.

7. Performs other duties as assigned to support the efficient operation of the department.

Requirements

Education/Experience/Qualifications

• High school diploma or GED required.
• Minimum of four (4) years of related experience required. At least two (2) of those years must be of increasingly responsible technical, administrative, or analytical experience in a public safety agency in related function areas or any experience that would have provided the opportunity to develop the required skills, knowledge, and abilities.
• Equivalent combination of education and progressive, relevant, and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
• Previous experience with Tritech/Central Square Enterprise Records Management System strongly preferred.
• Knowledge of a variety of automated and manual law enforcement systems strongly preferred.
• Practical experience with record management systems (RMS) inclusive of the technical and operational aspects, and relevant laws, codes, and regulations strongly preferred.
• Working knowledge and experience with modern office procedures and methods strongly preferred.
• Demonstrated ability in or aptitude for computer programs designed for of word processing, spreadsheet creation, database usage, and graphic presentation creation preferred. Must possess familiarity with internet and electronic communication usage and methods.
• Experience utilizing statistical methods and principles for work preferred.
• Strong verbal and written communication skills required.
• Must possess the ability to understand and follow modern techniques for proper maintenance and destruction of police records and other documents.  Stays current with laws related to record retention, records release, records destruction and records management.
• Must have the demonstrated capacity to manage time effectively.
• Must abide by tribal, federal, state and local laws, regulations and guidelines as related to assigned program area.
• Must perform all duties with a positive demeanor and excellent customer focused attitude.  
• Must possess a strong work ethic and ability to work effectively independently and in collaborative team environments.
• Must be a self-starter who can make effective decisions, handle multiple priorities, maintain an organized workload, and meet strict deadlines with minimal supervision.
• Must be able to work with and control sensitive and confidential information and assure security for assigned program area.
• Must have demonstrated capacity for sustained hard work including capacity for occasional work outside of traditional hours, as required by the department.
• Holds self and others to the highest standards of integrity, selflessness, sound judgment and performance.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you will be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.