Posted May 14, 2022
Highline Vail - a DoubleTree by Hilton$21.00 - $24.00 Per Hour
Why Join Us?
Work your way- Flexible shifts
Perks and Benefits that matter
Sharing your love of your local surroundings with guests.
Surrounded by beautiful Colorado scenery and located only minutes away from Vail Mountain, the Highline Vail, a DoubleTree by Hilton, offers a unique and relaxing experience to our guests during their stay and an amazing environment for our associates to work in. We are currently looking for an outgoing, energetic, and customer service oriented individual to fill the position of Guest Service Expert on a Full-Time basis.
Our Full-Time associates are eligible for benefits such as Sick and Vacation Pay, Paid Holidays, 401(k), Medical Benefits and Hotel Room Discounts.
What will I be doing?
The Shuttle Driver/Bell person will perform the duties of assisting guests with luggage and performing pick-ups and drop-offs at the Village.
1. Show guests to room assisting them with their luggage.
2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
3. Check luggage for hotel guests both for day and overnight.
4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
5. Open doors and greet guests in a friendly and courteous manner.
6. Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
7. Post the daily events board and entertainment board in the lobby.
8. Maintain an open communication line through all shifts by proper use of checklist.
9. Deliver messages and valet to guest rooms.
10. Perform pick-ups and drop-offs for the guests in a timely and friendly manner and inspect vehicles.
11. May perform the duties of a valet as required.
12. Assist front desk with key inventory twice weekly.
13. Comply with attendance rules and be available to work your scheduled shifts.
14. Perform any other job-related duties as assigned.
MINIMUM REQUIREMENTS:
Must have a valid Driver's License with good record.
ADDITIONAL REQUIREMENTS:
Excellent customer service skills
Knowledge of the area a plus
Previous experience in a similar position preferred
Must be flexible to work weekdays, weekends and holidays
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
116 Room Hotel
Situated close to the spectacular Vail Mountain, Highline Vail - a DoubleTree by Hilton is a stylish hotel with a 'Mountain Modern' design including three restaurants, ski/bike rental and five massage treatment rooms. We offer a convenient free shuttle to three locations with lift access in Vail Village, making it easy for guests to enjoy the magnificent outdoor activities that the area has to offer. Highline Vail - a DoubleTree by Hilton is also a short distance from other area renowned ski resorts including Beaver Creek and Arrowhead.
Each guestroom has been newly renovated with a mountain modern design and family travel in mind. Daybeds are featured in most guestrooms however; should you require even more space, choose a suite with a separate living area and kitchen.
Enjoy shareable plates and handcrafted cocktails from Pivot62.. Stop by Westside Café, serving casual, American classics for breakfast, lunch and dinner. Tantalizing Mexican fare is on the menu at Casa Mexico.
Our Terrace Ballroom offers indoor/outdoor space opening to the pool deck accommodating up to 150 guests, ideal for social events and meetings alike. Business meetings can also be held in our Wildwood Conference Room and Executive Boardroom.
HVMG participates in the E-Verify program in certain locations, as required by law.