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House Attendant

Posted May 14, 2022

TownePlace Suites Sunnyvale Mountain View
Sunnyvale, CA
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About This Job

Overview

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

TownePlace Suites Sunnyvale Mountain View

606 South Bernardo Avenue
Sunnyvale, CA 94087

(408) 733-4200

94 Room Extended Stay

www.marriott.com

Our Hotel

Located south of Hwy 85 between 101/280, we are within minutes of SJC, Hewlett Packard, SAP, Apple, Google, Stanford University, Applied Materials and Symantec. We are in the heart of Silicon Valley, just minutes from the Shoreline Amphitheatre, California's Great America theme park, Levi's Stadium 'home of the San Francisco 49ers' and walking distance to local eateries. TownePlace Suites by Marriott® is a smoke-free, extended-stay hotel where guests can balance work and life as they like, with the comfort, flexibility and affordability you require. Our hotel features a complimentary breakfast snack each morning, onsite fitness center, and an outdoor patio with a guest-use barbecue grill and luxury outdoor seating. Our suites provide the comfort and convenience of home with a fully equipped kitchen and complimentary high-speed internet, enhanced by daily housekeeping and a friendly staff.