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The Courtyard and Residence Inn Downtown Kansas City Convention Center is looking for a sales coordinator with potential to promote to additional sales roles.

About This Job

Job Description

The Sales Coordinator position supports the efforts of the Director of Sales/Sales Manager and potentially handles specific market segments, such as wedding and social groups and meetings, as assigned. Other primary responsibilities include:

  • Qualifying and selling our hotel's facilities and services to inquiries and sales leads.
  • Maintaining communication with clients from the beginning to end of their event to ensure their satisfaction.
  • Conducting hotel tours and site inspections for prospective clients.
  • Attending community and industry networking events to represent the hotel.
  • Participating in sales blitzes.
  • Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
  • Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communication and meets deadlines.
  • Builds strong relationships and loyalty with all clients/groups and maintains professional integrity.
  • Builds and manages room blocks in Property Management Systems
  • Enters rooming lists for all groups and creates group resumes
  • Assists with detailing group resumes and BEOs and coordinates billing between accounting, front office and sales

Job Requirements

To be considered for this position, you must:

  • Have previous front desk, reservations or sales office experience

  • Clear, concise written and oral communication skills

  • Be able to work efficiently in a fast-paced working environment

  • Be extremely organized and detail-oriented

  • Ability to effectively multi-task, prioritize and meet deadlines

  • Proficient with computers including Word and Excel

  • Ability to learn to use new computer systems and programs

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About this Employer

Courtyard/Residence Inn by Marriott Kansas City Downtown Convention Center

1535 Baltimore Avenue
Kansas City, MO 64108

(816) 221-7400

Courtyard by Marriott

As the only hotel on the free KC Streetcar line, we make it easy to explore the sights and sounds of the city with ease and convenience. We are also walking distance from Sprint Center, Kauffman Center for the Performing Arts, Kansas City Convention Center and the Crossroads Arts District, perfect for pursuing work and play. Following an exciting day, make yourself at home in our contemporary accommodations. With moveable work desks, free Wi-Fi and plush bedding, we make unwinding during downtime effortless. In the morning, enjoy a hearty breakfast sandwich and your favorite StarbucksĀ® beverage at The Bistro, then return in the evening for dinner and drinks. Make productivity a priority when you reserve one of our modern meeting rooms, or dedicate some time to yourself in our indoor lap pool or fitness center. No matter what inspires your stay in the city, make it a success at Courtyard Kansas City Downtown/Convention Center.

Residence Inn by Marriott

Designed with short and extended stays in mind, our hotel is perfect for corporate travelers attending events at Kansas City Convention Center, just steps away, or catching a concert at nearby Sprint Center. The Kansas City Power & Light District is also less than a mile away, home to a variety of popular shopping, drinking and dining spots. After exploring the local area, return to the comforts of home in our modern suites featuring floor-to-ceiling windows overlooking the city. Our accommodations feature full-size kitchens, complimentary grocery shopping service and free Wi-Fi so you'll have everything you need to maintain your everyday routines. In the morning, grab a bite at our free breakfast buffet, then burn off some calories in our fitness center. We also offer an indoor pool so you can swim some laps whenever you please. Reimagine your time on the road at Residence Inn Kansas City Downtown/Convention Center.