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Host Person-Full Service Restaurant 1

Posted June 16, 2022

JW Marriott Santa Monica Le Merigot
Santa Monica, CA
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About This Job

Job Summary

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities

Qualifications

  • High School diploma and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc
  • Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Be attentive of guests' needs assist in providing a pleasant dining experience.
  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers' and service attendants' tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established side work checklist.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Assist servers and cashiers in the servicing of guests as needed.
  • Know and understand the state liquor laws.
  • Perform other duties as requested by management.
  • Attend meetings/training as required by management.
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About this Employer

JW Marriott Santa Monica Le Merigot

1740 Ocean Avenue
Santa Monica, CA 90401

(310) 395-9700

175 Room Hotel

www.marriott.com

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Soak up the sun on the famed beaches of Southern California before returning to upscale accommodations at JW Marriott Santa Monica Le Merigot. Our luxury beachfront hotel offers oversized, pet-friendly rooms with updated marble bathrooms, plush bedding, flat-screen TVs, ample desks and Wi-Fi access. Relax on your private balcony overlooking city or ocean views before taking a short walk to Santa Monica Beach, the Pier or the 3rd Street Promenade. 

After exploring the area, indulge in delectable dining at our popular restaurants. Take a refreshing dip in our sparkling outdoor pool or take a stroll on the beach. For those planning business or special events, our resort offers 11 elegant indoor and outdoor venues with cutting-edge technology, dedicated event planners and a professional catering team. Whether you are in town for business or leisure, we look forward to welcoming you at JW Marriott Santa Monica Le Merigot.