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Director of Human Resources Operations

Posted June 17, 2022

JW Marriott Tucson Starr Pass Resort & Spa
Tucson, AZ
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About This Job

Job Summary

Executes strategies that serve to attract, retain and develop diverse premiere talent. Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.

Candidate Profile

Education And Experience
  • High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

Core Work Activities

Managing Legal And Compliance Practices
  • Ensures terminated employee files are retained for the required length of time.
  • Ensures compliance on all human resource audits.
  • Ensures proper documentation of all progressive disciplinary action is kept in employee file.
  • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
  • Works with the unemployment services provider to respond to unemployment claims.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures employees are treated fairly and equitably.
  • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
  • Ensures employees are treated fairly and equitably and that issues are brought to resolution.
  • Administers property policies fairly and consistently.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human

Resources Communication
  • Communicates changes to the benefit plans in a timely manner.
  • Communicates property rules and regulations via an employee handbook.
  • Coaches managers on progressive discipline process.

Managing Staffing And Employee Development Activities

  • Participates in the interviewing and hiring of Human Resources employee team members.
  • Ensures performance evaluations and merit increase paperwork are maintained in employee files.
  • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

  • Establishes and maintains open, collaborative relationships with employees.
  • Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
  • Ensures effective employee communication channels are established and active in departments.
  • Ensures employees establish and maintain open, collaborative relationships with their team members.
  • Strives to improve employee retention.
  • Monitors work environment for signs of union organization.
  • Solicits employee feedback.
  • Organizes Spirit to Serve Our Communities events.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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About this Employer

JW Marriott Tucson Starr Pass Resort & Spa

3800 W. Starr Pass Boulevard
Tucson, AZ 85745

1-520-792-3500

575 Room Hotel

careers.marriott.com

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Welcome to our Tucson resort nestled against the saguaro-covered foothills of Tucson Mountain Park. JW Marriott Starr Pass Tucson Resort & Spa seamlessly blends with its stunning mountaintop setting, as natural as the surrounding desert itself. Our breathtaking resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, supreme indulgences such as our Hashani Spa , and over 81,000 sq. ft. of event space. With spectacular views, and laced with nature trails through the mountain park for hiking and biking, plus exciting activities for the entire family, you'll make memories that will last a lifetime. And complementing the surrounding landscape, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains, fun for all ages. Immerse yourself in our AAA Four-Diamond luxury golf resort in Tucson.