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Events/Sales Coordinator

Posted June 17, 2022

The Westin Book Cadillac Detroit
Detroit, MI
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Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Westin Book Cadillac Detroit

1114 Washington Blvd
Detroit, MI 48226

(313) 442-1600

453 Room Hotel

www.starwoodhotels.com

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A Historical Icon

A 1924 landmark restored to its former grandeur, The Westin Book Cadillac Detroit reflects the resurgence of downtown. Enjoy easy access to Comerica Park and Ford Field, as well as numerous corporate offices, restaurants, casinos, and nightlife.

Legendary Flavor, Lasting Renewal

Experience unforgettable dining at our five award-winning restaurants, including ROAST from celebrity chef Michael Symon and the dynamic Motor Bar. Renewing treatments from Spa 19 and Four Diamond service help complete a relaxing, refreshing stay.

Signature Comfort

Rediscover your best self after a stay in one of our 453 guest rooms, 35 of which are suites. Modern furnishings, unique layouts, convenient amenities, and our signature Westin Heavenly Bed® and Heavenly Bath® inspire peace and productivity.