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Loss Prevention Officer

Posted June 18, 2022

Renaissance Chicago Downtown Hotel
Chicago, IL
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About This Job

Job Summary 

  • PM/FLEX

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Chicago Downtown Hotel

1 West Upper Wacker Drive
Chicago, IL 60601

(312) 372-7200

560 Room Hotel

www.marriott.com

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Guests will discover art inside and out of this Chicago boutique hotel

Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP R Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complemented by skyline views of the city's famed architecture. Guests can wind down inside this chic hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa services. They can experience this downtown Chicago hotel’s distinctive, hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and Millennium Park. A visitor's own Windy City experience awaits at this downtown Chicago boutique hotel.