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Market Attendant

Posted July 18, 2022

Hyatt Regency San Francisco Downtown SOMA
San Francisco, CA
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The Market Attendant is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. They are also responsible for the Market grab & go, preparing coffee-based beverages, and related seating areas which includes light cleaning, restocking and gen

About This Job

What you will be doing

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Be familiar with the operation of P.O.S system.
  • Collect money and/or credit cards from guests and servers and make correct change.
  • Operate the approved credit card machine.
  • Prepare cashier report at end of shift.
  • Prepare coffee and espresso-based drinks.
  • Warm/serve food offerings (including the use of Turbo Chef, blender, panini press, soup warmer and similar equipment) and perform light food prep to accommodate guest requests.
  • Perform opening and closing duties according to established side-work checklist, including restocking of the Market and Market storage area.
  • Stock, replenish and inventory Market supplies (i.e.: napkins, condiments, cups, bags. Etc.) and the Market storage area.
  • Be attentive of guests’ needs and assist in providing a pleasant dining experience.
  • Have a thorough knowledge of menus and current specials in all applicable outlets.
  • Answer the phone according to standards.
  • Communicate effectively and courteously over the telephone.
  • Take to-go and pick-up orders according to hotel standards.
  • Assist with delivering and refilling beverages, pre-bussing tables and promptly resolving any guest requests. 
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Pre-bus all tables removing soiled dishes.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards. 
  • Answer the telephone according to standards.
  • Be familiar with fire extinguishers, locations and know how to use them.
  • Receive and deliver food and beverage orders to guest room and collect payment. 
  • Keep all work areas clean and properly stocked according to the current meal period.
  • Keep all tables cleaned and properly set according to property specific standards.
  • Ensure overall guest satisfaction.

The ideal candidate for this position

Education & Experience:

  • High School diploma or equivalent and/or related experience in a hotel or a related field preferred.

Physical requirements: 

  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Able to stand during entire shift.
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About this Employer

Hyatt Regency San Francisco Downtown SOMA

50 Third Street
San Francisco, CA 94103

(415) 974-6400

681 Room Hotel

www.hyatt.com

Managed By

Stay at the Center of San Francisco’s Arts Scene

In SoMa, San Francisco’s arts district, the city’s cutting-edge creative scene is alive and well. Here, contemporary art museums sit shoulder to shoulder with the renowned Yerba Buena Center for the Arts, fine dining restaurants, and artisanal coffee shops. Hyatt Regency San Francisco Downtown SOMA is a sophisticated destination close to the city’s most innovatively stimulating sights.