A Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.
What will I be doing?
As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Front Office Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Find our architecturally unique building in Mexico City’s newest and most important business district, Santa Fe. Based in the SAMARA complex, which features a shopping mall and offices, we’re within two kilometers of businesses such as Microsoft, Ford, and Sony. Discover our rooftop pool and bar and 24-hour fitness center.
Dining and Drinks
Cielo is our rooftop bar with an outdoor terrace and a selection of small plates. We also offer Mexican street-style dishes in our lobby bar, modern American cuisine and a patio with fire pits in our all-day restaurant, and room service.
Meetings and Events
Host an outdoor event on our rooftop terrace, or choose from our indoor venues, including two ballrooms, 13 meeting rooms, and six boardrooms with 55-inch screens and natural daylight. We offer A/V equipment rental, catering, and a dedicated planner to organize your event.