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Host or Hostess

Posted June 21, 2022

Philadelphia Marriott Downtown
Philadelphia, PA
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Job  Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Philadelphia Marriott Downtown

1201 Market Street
Philadelphia, PA 19107

1-215-625-2900

1,408 Room Hotel

www.marriott.com

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The Philadelphia Marriott Downtown hotel commands a towering presence in the heart of America's original capital. Surrounded by rich revolutionary history and culture, this Philadelphia downtown hotel location exceeds the expectations of both business and leisure travelers. Business guests will enjoy the hotel's close proximity to the Pennsylvania Convention Center and vacationers can take in the sights of Independence Hall and the Liberty Bell located within 8 blocks. A collection of fine restaurants are located on-site or within walking distance of the Philadelphia Marriott Downtown hotel, in addition to the city's best shopping and entertainment venues. Easy to reach by any mode of transportation, the hotel is just one mile from the 30th Street Train Station and ten miles from Philadelphia International Airport. Our Philadelphia downtown hotel also offers a variety of venues for wedding receptions, meetings and conferences.