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Front Desk /Guest Services (Pre-Opening Hotel)

Health insurance; 401k; Paid Holidays; Travel Discounts and much more!

Posted June 1, 2022

Hotel Indigo Flushing
Flushing, NY
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About This Job

As Front Desk Agent at our beautiful new hotel, you will support all guest service initiatives. You will greet and register guests, provide prompt and courteous services, and close out guest accounts upon completion of stay.  Assist guests efficiently and courteously in all functions, while projecting high standards of service and professional hospitality at all times.

Requirements:

Excellent communication skills, and proven customer service experience required.

Remain highly visible and be readily available for guests at all times.

Post, correct, or adjust charges to guest account as necessary. Be knowledgeable of hotel credit, cash in advance, and check cashing procedures. Maintain accuracy in cash handling procedures.

Contribute to a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing service. 

Take proactive approaches when dealing with guest concerns, to ensure complete guest satisfaction.

Shifts are 7am-3pm or 3pm-11pm.

Must be able to work a flexible schedule including some evenings, weekends and holidays.

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About this Employer

Hotel Indigo Flushing

36-03 Prince Street
Flushing, NY 11354

150 Room Hotel

www.ihg.com

A Vibrant New Hotel in Flushing Queens

Our new hotel is scheduled to open Summer 2022!

Minutes from the bustle of Flushing Main Street — and just steps away from countless Taiwanese bakeries, Cantonese noodle shops, Shanghai-inspired dumpling houses, and lively underground food courts — Hotel Indigo Flushing gives you instant access to this busy, vibrant Queens neighborhood. Wake up refreshed, and enjoy the view from the king penthouse suites, with terraces and floor-to-ceiling windows offering a glimpse of the New York skyline. Jump-start your day with a cup of locally brewed coffee before heading out to a nearby business meeting or to explore Flushing's historic houses. At day's end, enjoy a meal or a cocktail on the heated terrace at our restaurant, a tranquil retreat from city life serving up dim sum against a backdrop of seasonal live jazz. Already have evening plans? The Library Lounge is a great place to enjoy some downtime before or after a night in the city.