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House Attendant

Posted June 22, 2022

Hilton Garden Inn Hartford South/Glastonbury
Glastonbury, CT
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About This Job

Overview

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Hilton Garden Inn Hartford South/Glastonbury

85 Glastonbury Boulevard
Glastonbury, CT 06033

(860) 659-1025

At a Glance

Welcome to the Hilton Garden Inn Hartford South/Glastonbury hotel. This comfortable and convenient Glastonbury hotel is ideally located across the street from Somerset Square, and provides an excellent base for exploring Connecticut attractions. Guests will discover comfort and convenience at our Glastonbury hotel. From our comfortable beds, to cooked-to-order breakfasts and complimentary WiFi, our Hilton Garden Inn Hartford South/Glastonbury hotel has everything travelers need for a successful stay.

  • 10 minutes from downtown Hartford, XL Center and CT Convention Center
  • Within walking distance to many restaurants and Shops at Somerset Square
  • Complimentary WiFi, PrinterOn® remote printing, and business center
  • 3,150 sq. ft. of flexible event space including a Grand Ballroom
  • Cooked-to-order breakfast at Great American Grill®
  • Indoor pool, whirlpool and fitness center