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Concierge Lounge Attendant

Hotel Discounts, Free Lunch Provided Daily and Free Employee Parking

Posted June 22, 2022

Renaissance Toledo Downtown Hotel
Toledo, OH
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About This Job

What's in it for you...

  • Hotel discount at locations worldwide!
  • Paid time off and holiday pay incentives!
  • Professional development and promotion opportunities!
  • 401(k) available for all associates!
  • Benefit options available for ALL associates!

About this job...

Concierge Lounge Attendants are charismatic and attentive. Experience working as a guest service associate is preferred, but more importantly we are looking for a passion to create unique experiences for our guests and help them discover all the best in Toledo.

What you'll be doing...

Warmly welcome and thank our guests using your excellent communication skills

Engage in conversation designed to identify guest expectation, and create a unique experience tailored to their preferences

Obtain resources necessary to meet all guest expectations by working and communicating closely with reception and kitchen staff

Maintain standards of cleanliness within the preparation areas

Refill beverages, clear dishes, replenish food and beverage items, and ensure availability of items

Respond to all guest requests with a positive, solution-focused mindset and work to meet and exceed those requests


Experience & Education: 

One or more years of guest services experience preferred, ideally with a lifestyle brand


Speak, read, write, and understand the primary language(s) used in the workplace

Great communication skills, both verbal and written


Stand for hours at a time

This job requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability, and visual acuity

Lift 30+ pounds


Must have flexible schedule with early morning, evening, weekend, and holiday availability

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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About this Employer

Renaissance Toledo Downtown Hotel

444 North Summit Street
Toledo, OH 43604

+1 419-244-2444

241 Room Hotel

Managed By

Style and substance blend seamlessly at Renaissance Toledo Downtown Hotel. We provide a prime waterfront location and complimentary shuttle service to attractions within a 3-mile radius. Make new memories when you visit Huntington Center, SeaGate Convention Centre and the Toledo Museum of Art. When you're not exploring the area, settle into the upscale surroundings of our rooms and suites. We boast plush bedding, 55-inch flat-screen TVs and 24-hour room service. Many of our accommodations also feature river or city views. Check out our rooftop bar, The Heights, for unbeatable vistas and custom cocktails. Our restaurant, Brim House, serves hearty fare for all meals. Traveling for business? Our 13 event spaces provide modern settings for your professional meeting. Utilize our available catering services for your special occasion. Before your stay is complete, get in an invigorating workout at our fitness center. From start to finish, experience four-star amenities at Renaissance Toledo Downtown Hotel.