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Housekeeping Supervisor

Posted July 5, 2022

Hyatt House LA - University Medical Center
Los Angeles, CA
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Located on the prestigious University of Southern California Health Sciences Campus, the new Hyatt House LA - University Medical Center features 200 keys, an 18,000 square foot conference center and 14,000 square feet of retail space.

About This Job


Housekeeping Supervisor responsibilities include, but are not limited to:

  • Inspecting guest rooms completed by housekeeping hosts and provide feedback
  • Running housekeeping boards and distributing daily
  • Updating guestroom statuses as guests depart or as they are cleaned
  • Cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
  • Cleaning and disinfecting, public areas, laundry facilities, hotel offices and meeting space
  • Removal of linens, terry and trash from departed guest rooms
  • May regularly assist with deep cleaning projects
  • Notifying the Front Desk when service is complete so rooms may be sold or occupied. Reporting any room unable to be serviced to the Front Desk according to established procedures
  • Sorting, folding and processing hotel laundry
  • Providing exceptional guest service and maintaining the high standards of cleanliness for which Hyatt is known
  • Reporting to Engineering and Front Desk needed repairs or unsafe conditions
  • Monitoring and controlling supplies and amenities and minimize waste within all areas of housekeeping
  • Strict adherence to all safety protocols and procedures
  • Reporting, turning in, and/or logging all lost and found items according to established procedures
  • Promoting teamwork and quality service through daily communication and coordination with other departments
  • Stocking and maintaining a professional housekeeping cart
  • Ability to operate commercial-grade washers and dryers
  • Responsible chemical use
  • Assisting other colleagues and departments as needed
  • Participating in our recycling programs and procedures
  • Maintaining and sanitizing guest laundry facilities
  • Performing linen, terry and guestroom amenity inventory
  • Appropriately addressing guest concerns in a quick and efficient manner
  • Assisting with meeting room setup and tear down
  • May be required to assist with other duties as assigned


  • Must have schedule flexibility for weekends and holidays
  • Ability to lift, pull, and push items of a moderate weight, including a fully stocked housekeeping cart
  • Previous experience in housekeeping is required
  • Professional appearance
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About this Employer

Hyatt House LA - University Medical Center

2200 E Trojan Way
Los Angeles, CA 90033

(323) 909-1155

200 Room Hotel

Newly open, adjacent to the prestigious University of Southern California Health Sciences campus, the Hyatt House LA - University Medical Center features 200 keys, over 18,000 square feet of meeting space and 14,000 square feet of retail space.