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Officer - Loss Prevention

Posted June 25, 2022

JW Marriott Hotel Mexico City
Mexico City, Mexico
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About This Job

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

JW Marriott Hotel Mexico City

Andres Bello 29
Mexico City, 11560
Mexico

52-55-59-99 0000

312 Room Hotel

www.marriott.com

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A premier Mexico City luxury hotel, the JW Marriott Mexico City rises 26 stories above the exclusive Polanco District. Located in the heart of the business and entertainment sector, this flagship Mexico City hotel is within walking distance of Auditorio Nacional, the city's financial hub, and some of the city's best shopping, dining and night life. Selected by Condé Nast readers as the "Best Overall Hotel in Mexico", the JW Marriott features luxury accommodations and amenities anticipated by the savvy traveler from an award-winning 5-star Mexico City Hotel. For dining, a culinary experience awaits, with classic French cuisine at Brasserie Lipp and contemporary Latin American specialties at Pergamino Latin Flavors. The hotel features a heated outdoor pool and full-service health club and spa. From Mexico City weddings to corporate conferences, flexible meeting space is combined with first-class service to create unparalleled events. Discover why the JW Marriott is the most preferred hotel in Mexico City.